Dispatch Coordinator

MDB Transportation; Long Beach (CA); On-site; USD 42,000 - 58,000; Full time

Job summary

MDB Transportation in Compton, CA is seeking an organized Dispatcher to support daily transportation operations. This entry‑level role involves driver communication, load tracking, appointment coordination, data entry, and general administrative tasks.

No prior dispatching experience is required; training will be provided. You will work with the dispatch team to keep information accurate and respond quickly to drivers and customers.

Qualifications

• High school diploma or equivalent.
• Basic computer and spreadsheet skills required.
• Bilingual English/Spanish preferred but not required.

Responsibilities

• Assist with daily load planning and driver assignments.
• Communicate with drivers to confirm status and availability.
• Track pickups, deliveries, and appointment times.
• Maintain dispatch board and internal systems accuracy.
• Monitor loads and report delays or service issues promptly.
• Coordinate with customers, warehouses, and terminals for updates.
• Handle paperwork like bills of lading and delivery receipts.
• Upload and maintain documents in the transportation management system.
• Confirm addresses, reference numbers, appointment times, and load instructions.
• Assist with scheduling port, terminal, and warehouse appointments.
• Track equipment availability including trucks and containers.
• Support operations team with admin tasks and communication.

Skills

Attention to detail

Organizational skills

Written communication

Verbal communication

Multitasking

Punctuality

Willing to learn

Education

High school diploma or equivalent

Tools

Microsoft Excel

Google Sheets

Job description

Company: MDB Transportation
Location: Compton, CA
Department: Operations
Position Type: Full-Time, On-Site

Position Summary:

MDB Transportation is seeking an organized and dependable Dispatcher to support our daily transportation operations. This is an entry-level position that will assist the dispatch team with driver communication, load tracking, appointment coordination, data entry, and general administrative tasks.

Previous dispatching experience is helpful but not required. Training will be provided.

Key Responsibilities:

• Assist with daily load planning and driver assignments.
• Communicate with drivers to confirm their status and availability.
• Track pickups, deliveries, and appointment times.
• Keep the dispatch board and internal systems accurate and updated.
• Monitor loads and immediately report potential delays or service issues.
• Contact customers, warehouses, and terminals for load updates.
• Collect and organize bills of lading, delivery receipts, interchange documents, and other paperwork.
• Upload and maintain documents in the company's transportation management system.
• Confirm drivers have the correct addresses, reference numbers, appointment times, and load instructions.
• Assist with scheduling port, terminal, and warehouse appointments.
• Track equipment availability, including trucks, chassis, and containers.
• Help ensure empty and loaded containers are returned before applicable deadlines.
• Provide general administrative support to the operations team.
• Maintain professional communication with drivers, customers, and coworkers.
• Perform other transportation-related duties as assigned.

Qualifications:

• High school diploma or equivalent.
• Previous dispatching experience is not required.
• Basic knowledge of Microsoft Excel, Google Sheets, and email.
• Comfortable learning transportation software and internal systems.
• Strong attention to detail and organizational skills.
• Clear written and verbal communication.
• Ability to multitask in a fast-paced environment.
• Dependable, punctual, and willing to learn.
• Ability to follow instructions and communicate problems quickly.
• Bilingual English and Spanish is preferred but not required.
• Transportation, trucking, warehouse, or customer service experience is a plus.

Performance Expectations:

• Keep dispatch information accurate and current.
• Respond promptly to drivers and members of the operations team.
• Maintain accurate load and equipment information.
• Identify potential delays or problems and notify management immediately.
• Complete assigned tasks accurately and on time.
• Demonstrate consistent attendance, accountability, and professionalism.