Dispatch Coordinator

PAM Transport; El Paso (TX); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

401K

PTO

Medical, Dental, and Vision

Job summary

PAM Transport is seeking a Dispatch Coordinator in El Paso to support day-to-day operations and ensure smooth load movements. The role focuses on assisting drivers, coordinating with customer service, and maintaining accurate documentation.

The position emphasizes strong communication, problem-solving, and the ability to work in a fast-paced environment, with standard schedule expectations and competitive hourly pay.

Qualifications

• Strong communication skills, both verbal and written.
• Excellent time management and organization.
• Proven ability to solve problems in a fast-paced environment.

Responsibilities

• Assist drivers with information they need about operations or load assignments.
• Coordinate communications with customer service on out-of-service trailers, missing BOLs, and broker hours.
• Coordinate with shop for estimated repairs and priority trailers.
• Coordinate with inspectors about corrections and work orders.
• Issue paperwork and releases to MX Carriers/Drivers.
• Provide northbound and southbound BOLs to drivers after load confirmation.
• Provide admin support to management and perform general office duties.

Skills

Communication

Time management

Problem solving

Documentation

Customer service

Tools

AS400

MS Office

Job description

Join us for an exciting opportunity to be part of a team that values your growth, fosters innovation, and encourages a positive work-life balance.

About Us

PAM Transport was founded in Tontitown, Arkansas, in 1980 by Paul Allen Maestri as a 5-truck operation. In our 40+ years of being in business, we have become an international company with more than 2,000 trucks and 6,000 trailers. Our goal is to provide exceptional service to our customers, and we believe that starts with having exceptional employees who are passionate about their work. Our culture is unique in that we offer the growth opportunities of a large company, but we still maintain that "small town feel" and community here at PAM.

About this opportunity

Our El Paso team is currently seeking a Dispatch Coordinator to join their team! The role involves dealing with day-to-day operations.

Pay and Schedule

• Tuesday -Friday 8:00am -5:00pm/ Saturday 7:00am-4:00pm
• Pay ranges $18-$20 an hour.

Benefits Offered

Medical, Dental, and Vision Plans

• 401K
• PTO
• Other Voluntary Benefits

PAM Transport is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability. Experience a workplace where your contributions matter and where you can thrive in a supportive environment.

How will you contribute to the success of the team?

• Assisting drivers with any information they may need about the operation or load assignments.
• Communicate with customer service on out of service trailer, missing bill of lading, incorrect orders, transloads and broker hours.
• Communicate with the shop for estimated time repairs and priority trailers.
• Communicate with equipment/trailer inspectors about in and out corrections and work orders issues.
• Issuing paperwork and releases to MX Carriers/Drivers.
• Provide northbound bill of ladings to drivers after confirming load information.
• Provide administrative support to management.
• Performs general office duties as assigned.
• Receive south and north bound bill of ladings from drivers to determine where the load drops.
• Reading and responding to emails daily.
• Upload proper documentation to make crossing documents.
• Update KPI reports daily.
• Ability to work in a fast-paced environment.
• Ability to creatively solve problems as needed.
• Excellent communications skills both verbal and written.
• Knowledge with AS400.
• Proficient in MS Office.
• Strong time management and organization skills with great attention to detail.