Dispatch Clerk

Universal Logistics Holdings, Inc.; Arlington (TX); On-site; USD 25,000 - 39,000; Full time

Job summary

Universal Dedicated, Inc., a subsidiary of Universal Logistics Holdings, Inc., is seeking a Clerk to support transportation and dispatch operations in Arlington, TX. The role involves coordinating drivers, monitoring shipments, and maintaining records to ensure loads move safely, on time, and to meet customer expectations.

Working on the 2nd shift (2:00 p.m. – 10:00 p.m.) with potential Saturday work based on operational needs.

Qualifications

• 0–3+ years of experience in logistics, dispatch, manufacturing, or distribution.
• High school diploma or equivalent required; bachelor’s degree preferred but not required.
• Clear verbal and written communication skills.
• Strong attention to detail and organizational skills.
• Ability to multitask in a fast-paced environment.
• Basic computer skills, including familiarity with Excel or Google Sheets.
• Experience with TMS or dispatch systems is a plus.
• Reliable, dependable, and team-oriented work style.

Responsibilities

• Assist with daily dispatch activities, including route tracking and driver support.
• Communicate with drivers, customers, and warehouse teams regarding load status, ETAs, and exceptions.
• Monitor inbound and outbound shipments to ensure on-time performance.
• Track material flow and report discrepancies or service issues.
• Update and maintain operational records, manifests, and logs.
• Support safety and compliance efforts by following company policies and DOT/OSHA guidelines.
• Help resolve routine service issues such as delays, equipment concerns, or accessorial requests.
• Enter and maintain accurate data within transportation and dispatch systems.
• Support other operational tasks as needed to keep daily workflows running smoothly.

Skills

Logistics coordination

Dispatch systems

Attention to detail

Communication

Education

High school diploma

Bachelor's degree (preferred)

Tools

TMS

Excel

Google Sheets

Job description

Universal Dedicated, Inc., a subsidiary of Universal Logistics Holdings, Inc., is a leading provider of asset‑based and asset‑light logistics solutions across North America. Our teams leverage industry expertise and advanced technology to deliver customized transportation and supply‑chain services that drive efficiency, accuracy, and value for our customers.

Our operation is based in Arlington, TX and supports General Motors. We play a key role in their transportation network by managing shuttle movements between facilities, coordinating drivers and dispatch, and ensuring consistent, on‑time delivery to GM assembly plants.

Shift Available

• 2nd Shift: Monday – Friday | 2:00 p.m. – 10:00 p.m.

Saturday work may be needed based on operational needs.

Position Overview

The Clerk supports daily transportation and dispatch operations by assisting with coordination, communication, and documentation of freight movements. This role works closely with drivers, dispatch, and warehouse teams to ensure loads move safely, accurately, and on time while meeting customer and company expectations.

Responsibilities

• Assist with daily dispatch activities, including route tracking and driver support
• Communicate with drivers, customers, and warehouse teams regarding load status, ETAs, and exceptions
• Monitor inbound and outbound shipments to ensure on‑time performance
• Track material flow and report discrepancies or service issues
• Update and maintain operational records, manifests, and logs
• Support safety and compliance efforts by following company policies and DOT/OSHA guidelines
• Help resolve routine service issues such as delays, equipment concerns, or accessorial requests
• Enter and maintain accurate data within transportation and dispatch systems
• Support other operational tasks as needed to keep daily workflows running smoothly

Qualifications

• 0–3+ years of experience in logistics, dispatch, manufacturing, or distribution
• High school diploma or equivalent required; bachelor’s degree preferred but not required
• Clear verbal and written communication skills
• Strong attention to detail and organizational skills
• Ability to multitask in a fast‑paced environment
• Basic computer skills, including familiarity with Excel or Google Sheets
• Experience with TMS or dispatch systems is a plus
• Reliable, dependable, and team‑oriented work style