Sr Route Supervisor

Universal Logistics Holdings; Greer (SC); On-site; USD 42,000 - 54,000; Full time

Job summary

Universal Logistics Holdings in Greer, SC seeks a dispatch professional to lead daily dispatch for our BMW inbound/outbound network. You will coordinate routes, drivers, and freight to meet service windows and KPIs.

You will serve as the communication hub for drivers, customers, and warehouse teams, manage material flow, monitor safety, and optimize resources to balance workloads and control costs. This 2nd shift role runs 2:00pm–11:00pm, Monday–Friday, offering growth opportunities and exposure

Qualifications

• 0–3+ years in dispatch, logistics, manufacturing, or distribution (transportation/route coordination experience a plus).
• Bachelor’s degree preferred (not required).
• Clear, professional written and verbal communication skills.
• Strong problem solving, analytical, and attention to detail skills.
• Proven ability to multitask and stay organized in a fast-paced environment.
• Leadership mindset with the ability to coach and support front-line teams.
• Working knowledge of TMS/dispatch tools, basic Excel/Sheets, and comfort with dashboards and KPIs.

Responsibilities

• Lead daily dispatch: coordinate routes, assign drivers, monitor freight movement to meet service windows and customer KPIs.
• Be the communication hub: primary point of contact for drivers, customer, and warehouse teams; provide updates on exceptions and ETAs.
• Manage material flow: track inbound/outbound loads, reconcile discrepancies, elevate risks to maintain on-time performance.
• Ensure safety and compliance: reinforce DOT/OSHA standards; address infractions and coach for improvement.
• Optimize resources: build driver and equipment schedules; balance workloads to maximize productivity and control costs.
• Problem-solve in real time: triage service issues, initiate corrective actions, document incidents accurately.
• Report and improve: maintain operational records and contribute ideas to improve on-time service, quality, and cost.

Skills

Dispatch experience

Logistics

TMS/Dispatch tools

Excel/Sheets

Communication

Leadership

Education

Bachelor’s degree preferred

Tools

TMS/Dispatch tools

Excel/Sheets

Job description

Are you looking to join a dynamic team that provides its people with the tools to be successfull and opportunities to grow?
Universal Logistics is a leading provider of customized transportation and logistics solutions, offering a comprehensive suite of services including transportation, value-added, intermodal, and specialized services utilized throughout entire supply chains.
Universal has immediate career opportunities in your area.

Universal Dedicated, Inc., a subsidiary of Universal Logistics Holdings, Inc., is a leading provider of asset‑based and asset‑light logistics solutions across North America. Our teams leverage industry expertise and advanced technology to deliver customized transportation and supply‑chain services that drive efficiency, accuracy, and value for our customers.

Our operation is based in Greer, SC and supports BMW. We play a critical role in their inbound and outbound transportation network by managing daily dispatch, driver coordination, material flow and real‑time issue resolution.

Shifts Available:

2nd shift: 2:00pm - 11:00pm, Monday - Friday

Responsibilities will include but not be limited to:

• Lead daily dispatch : Coordinate routes, assign drivers, and monitor the movement of freight to meet service windows and customer KPIs.
• Be the communication hub : Serve as the primary point of contact for drivers, the customer, and warehouse teams; provide timely updates on exceptions and ETAs.
• Manage material flow : Track inbound/outbound loads, reconcile discrepancies, and elevate risks to maintain on‑time performance.
• Ensure safety and compliance : Reinforce company policies and DOT/OSHA standards; address infractions and coach for improvement.
• Optimize resources : Build driver and equipment schedules; balance workloads to maximize productivity and control costs.
• Problem‑solve in real time : Triage service issues (breakdowns, delays, accessorials), initiate corrective actions, and document incidents accurately.
• Report and improve : Maintain precise operational records (manifests, logs, metrics) and contribute ideas to improve on‑time service, quality, and cost.

The ideal candidate should possess the following:

• 0–3+ years in dispatch, logistics, manufacturing, or distribution (transportation/route coordination experience a plus).
• Bachelor’s degree preferred (not required).
• Clear, professional written and verbal communication skills.
• Strong problem‑solving, analytical, and attention‑to‑detail skills.
• Proven ability to multitask and stay organized in a fast‑paced environment.
• Leadership mindset with the ability to coach and support front‑line teams.
• Working knowledge of TMS/dispatch tools, basic Excel/Sheets, and comfort with dashboards and KPIs.