Dispatch & Bus Operations Supervisor

MV Transportation; Taunton (MA); On-site; USD 65,000 - 85,000; Full time

Job summary

MV Transportation in Taunton, MA seeks an Operations Supervisor to assist the Operations Manager and GM with daily service delivery, ensuring safety and compliance. The role oversees the Dispatch area and bus control office, managing logs, schedules, and performance metrics.

The ideal candidate has at least two years in supervision, Paratransit exposure preferred, and strong MS Office skills. You will coordinate with drivers, dispatchers, and client contacts to meet division goals and uphold

Qualifications

• Minimum two years experience in a supervisory role.
• Paratransit experience is preferred.
• Strong scheduling and planning abilities.
• Proficiency with MS Office suite.
• Ability to work independently with strong written and verbal communication.
• Knowledge of contractual obligations and company policies.

Responsibilities

• Oversee Drivers and Window Dispatch staff.
• Monitor daily operations and performance.
• Review staff schedules and manifests for efficiency.
• Create reports and compile documentation on issues.
• Counsel/coach Drivers and Dispatchers; enforce policies.
• Respond to client requests and interface with divisions.

Skills

Supervisory experience

Paratransit experience

Scheduling

MS Office

Tools

Dispatch software

Vehicle technology

Job description

MV Transportation in Taunton, MA seeks an Operations Supervisor to assist the Operations Manager and GM with daily service delivery, ensuring safety and compliance. The role oversees the Dispatch area and bus control office, managing logs, schedules, and performance metrics.

The ideal candidate has at least two years in supervision, Paratransit exposure preferred, and strong MS Office skills. You will coordinate with drivers, dispatchers, and client contacts to meet division goals and uphold