Dispatch Analytics & Planning Supervisor

UPS; Louisville (KY); On-site; USD 48,000 - 64,000; Full time

Job summary

UPS is seeking a Dispatch Analyst to support the Package Dispatch Supervisor. The role focuses on analyzing dispatch plans, publishing reports, and auditing service performance to identify opportunities for improvement.

Responsibilities include verifying downloads, identifying failures, distributing daily reports, updating dashboards, and comparing planned vs. actual dispatch. A Bachelor's degree and DPS/UDC knowledge are preferred.

Qualifications

• Bachelor's Degree or International equivalent - Preferred
• Dispatch Planning System (DPS) and UDC knowledge
• Experience using Microsoft Office products or equivalent software
• Customer-focused with strong planning and organization skills
• Familiar with package flow technologies - Preferred

Responsibilities

• Verifies system downloads.
• Identifies various service failures and exceptions.
• Prints and distributes multiple daily reports.
• Makes necessary report updates and communicates changes to PDS.
• Utilizes mapping tools.
• Plots previous data and compares actual dispatch to planned dispatch.
• Maintains a loop analysis to ensure periodic analysis of all loops.
• Utilizes available reports and systems.
• Completes monthly dispatch audit.

Job description

UPS is seeking a Dispatch Analyst to support the Package Dispatch Supervisor. The role focuses on analyzing dispatch plans, publishing reports, and auditing service performance to identify opportunities for improvement.

Responsibilities include verifying downloads, identifying failures, distributing daily reports, updating dashboards, and comparing planned vs. actual dispatch. A Bachelor's degree and DPS/UDC knowledge are preferred.