Package Dispatch Operations Lead - Analytics & Planning

UPS Supply Chain Solutions, Inc.; Louisville (KY); On-site; USD 55,000 - 75,000; Full time

Job summary

UPS Supply Chain Solutions, Inc. is seeking a Dispatch Analyst to support the Package Dispatch Supervisor by analyzing dispatch plans, preparing reports, and conducting service audits.

The role involves data verification, identifying exceptions, and communicating changes to the dispatch team. The ideal candidate holds a Bachelor’s degree (or international equivalence) and has experience with DPS/UDC, MS Office, and package flow technologies.

Qualifications

• Bachelor’s degree or international equivalent preferred for role.
• Experience with DPS, UDC knowledge, and MS Office is required or advantageous.
• Strong planning and organizational skills with a customer-focused mindset.
• Familiarity with package flow technologies is preferred.

Responsibilities

• Verifies system downloads and analyzes dispatch data.
• Identifies service failures and exceptions and notifies stakeholders.
• Prints and distributes daily reports and updates reports as needed.
• Makes report updates and communicates changes to PDS.
• Uses mapping tools and compares planned vs actual dispatch.
• Maintains loop analysis for periodic reviews of all loops.
• Utilizes available reports and systems for audits.
• Completes monthly dispatch audit.

Skills

Customer-focused

Planning and organization

Education

Bachelor’s Degree or International equivalent - Preferred

Tools

Dispatch Planning System (DPS) and UDC knowledge

Microsoft Office

Package flow technologies

Job description

UPS Supply Chain Solutions, Inc. is seeking a Dispatch Analyst to support the Package Dispatch Supervisor by analyzing dispatch plans, preparing reports, and conducting service audits.

The role involves data verification, identifying exceptions, and communicating changes to the dispatch team. The ideal candidate holds a Bachelor’s degree (or international equivalence) and has experience with DPS/UDC, MS Office, and package flow technologies.