Dispatch Analytics Lead

United Parcel Service, Inc.; Commerce City (CO); On-site; USD 36,000 - 59,000; Full time

Job summary

United Parcel Service, Inc. is seeking a Dispatch Analyst to support dispatch and preload teams by analyzing dispatch plans, identifying opportunities, publishing reports and conducting service audits. The role involves verifying data downloads, communicating changes, and using mapping tools to compare actual vs.

planned dispatch. The position requires a Bachelor's degree (or international equivalent), experience with Dispatch Planning System (DPS) and UDC, and strong Microsoft Office skills.

Qualifications

• Bachelor's degree or international equivalent preferred.
• Experience with DPS and UDC preferred.
• Proficiency in Microsoft Office or equivalent software.

Responsibilities

• Verifies system downloads.
• Identifies service failures and exceptions.
• Prints and distributes daily reports.
• Updates reports and communicates changes to PDS.
• Uses mapping tools and analyzes dispatch data.
• Assesses past vs. planned dispatch performance.
• Maintains loop analyses for periodic checks.
• Uses available reports and systems.
• Completes monthly dispatch audit.

Skills

Customer-focused

Strong planning

Organization skills

Microsoft Office

Education

Bachelor’s Degree or international equivalent

Tools

Dispatch Planning System (DPS)

UDC knowledge

Job description

United Parcel Service, Inc. is seeking a Dispatch Analyst to support dispatch and preload teams by analyzing dispatch plans, identifying opportunities, publishing reports and conducting service audits. The role involves verifying data downloads, communicating changes, and using mapping tools to compare actual vs.

planned dispatch. The position requires a Bachelor's degree (or international equivalent), experience with Dispatch Planning System (DPS) and UDC, and strong Microsoft Office skills.