Package Dispatch Analytics Lead

UPS; Hutchinson (KS); On-site; USD 52,000 - 70,000; Full time

Job summary

UPS is seeking a Dispatch Analyst to support dispatch and preload teams in the United States. The role involves analyzing dispatch plans, identifying opportunities, publishing reports, and conducting service audits to drive improvements in on-time performance.

Responsibilities include verifying downloads, identifying failures, distributing daily reports, updating documents, using mapping tools, and performing monthly dispatch audits. A Bachelor's degree and DPS/UDC knowledge are preferred.

Qualifications

• Must have a Bachelor’s degree or international equivalent (preferred).
• Knowledge of DPS and UDC systems is preferred.
• Experience with Microsoft Office products or similar software is required.

Responsibilities

• Verifies system downloads and analyzes dispatch data.
• Identifies service failures and exceptions and communicates findings.
• Prints and distributes multiple daily reports to stakeholders.
• Updates reports and communicates changes to PDS.
• Utilizes mapping tools to support dispatch planning.
• Compares actual dispatch to planned dispatch and documents variances.
• Maintains loop analysis for periodic performance review.
• Completes monthly dispatch audits.

Skills

Customer-focused

Strong planning

Organized

Education

Bachelor's Degree or International equivalent

Tools

Dispatch Planning System (DPS)

UDC knowledge

Microsoft Office

Package flow technologies

Job description

UPS is seeking a Dispatch Analyst to support dispatch and preload teams in the United States. The role involves analyzing dispatch plans, identifying opportunities, publishing reports, and conducting service audits to drive improvements in on-time performance.

Responsibilities include verifying downloads, identifying failures, distributing daily reports, updating documents, using mapping tools, and performing monthly dispatch audits. A Bachelor's degree and DPS/UDC knowledge are preferred.