Dispatch

Alliance Steel, Inc.; Oklahoma City (OK); Vor Ort; USD 36.000 - 60.000; Vollzeit

Zusammenfassung

Alliance Steel, Inc. in Oklahoma City seeks a Dispatcher to answer emergency and non‑emergency calls, log details, provide information, and prioritize schedules across departments.

You will schedule and dispatch drivers and equipment, relay orders, use phones and radios, resolve service requests with customers or supervisors, and maintain accurate records of work orders, charges, and inventory.

Qualifikationen

• Excellent organizational and communication abilities.
• Strong attention to detail and accuracy.
• Proficiency with Microsoft Excel and MS Office.

Aufgaben

• Schedule and dispatch drivers, crews, vehicles, or equipment to locations according to schedules or needs.
• Relay work orders and messages to and from crews, inspectors, and supervisors.
• Use phones, two-way radios, or text messages to contact employees.
• Speak with supervisors or customers to resolve service requests or equipment issues.
• Prepare daily schedules and work orders for crews.

Kenntnisse

Organization

Communication

Attention to detail

Tools

Microsoft Excel

Jobbeschreibung

Job Summary:

A Dispatcher, or Communications Dispatcher, answers and responds to any emergency or non-emergency calls to aid important information. Their main duties include logging each call, providing answers to questions by retrieving information from the necessary departments. Prioritize and organize their schedules.

Duties/Responsibilities:

• Scheduling and dispatching drivers, work crews, vehicles or equipment to appropriate locations according to predetermined schedules, customer requests or immediate needs
• Relaying information such as work orders or other messages to and from work crews, field inspectors, supervisors.
• Using telephones, two-way radios or text messages to contact employees.
• Speaking with supervisors or customers to resolve problems, requests for services or equipment
• Preparing daily work such as schedules
• Preparing work orders for crew or receiving work orders from work crews
• Being in charge of communications within company assigned territories
• Keeping and organizing work requests, customer requests, completed work requests, charges for work performed, expenses for services performed, inventory records and other information
• Have some experience with DOT. And able to provide information with truck drivers on current laws.

Requirements

Required Skills/Abilities:

• Excellent organization and communication skills

Education and Experience:

• Strong attention to detail
• Proficient with Microsoft Office – especially Excel

Physical Requirements:

• Must be able to lift 50 lbs., bend, squat, kneel, sit, and/or stand for extended periods of time