Discharge & Post-Acute Care Navigator

PIH Health; Whittier (CA); On-site; USD 52,000 - 78,000; Full time

Job summary

PIH Health is seeking a Discharge Coordinator to support the Care Management team with forward-facing patient and family engagement, post-acute coordination, and real-time electronic tracking.

The role ensures timely, compliant discharge planning and operates as an operational extension of the RN Case Manager under delegated authority within PIH Health's regional network in Whittier, California.

Qualifications

• High School diploma or equivalent.
• Previous experience in a medical setting.
• Basic to intermediate computer proficiency.
• Familiarity with medical terminology.
• Strong verbal and written communication skills.
• Ability to work across multiple electronic systems.
• Critical thinking and organizational skills.

Responsibilities

• Provide discharge coordination and clerical support for the Care Management team.
• Engage with patients and families; ensure regulatory discharge documentation and post-acute coordination.
• Support real-time electronic tracking and assist in timely discharge planning.

Skills

Computer proficiency

Medical terminology

Verbal and written communication

Multiple electronic systems

Critical thinking

Organizational skills

Education

High School diploma or equivalent

Job description

PIH Health is seeking a Discharge Coordinator to support the Care Management team with forward-facing patient and family engagement, post-acute coordination, and real-time electronic tracking.

The role ensures timely, compliant discharge planning and operates as an operational extension of the RN Case Manager under delegated authority within PIH Health's regional network in Whittier, California.