Discharge Planner - 27th Ave; Phoenix, AZ 85017

Terros Health; Phoenix (AZ); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Medical plan options

401(k) plan with company match

PTO and holidays

Job summary

Terros Health seeks a Discharge Planner to bridge inpatient care with outpatient services, focusing on Level I GMH/SA transitions. You will connect inpatient providers with outpatient clinicians, reviewing clinical data to arrange appropriate community resources and follow-up.

Collaborate with hospital teams, PCPs, and RBHA care management to ensure safe discharge, reduce readmissions, and support continuity of care across Terros Health programs.

Qualifications

• Experience coordinating discharge planning across inpatient and outpatient settings.
• Ability to review clinical information and identify resources for safe discharge.
• Maintain confidentiality of client records at all times.

Responsibilities

• Discharge Planner activities performed in inpatient and outpatient settings.
• Coordinate transition from inpatient to TERROS Outpatient treatment post-discharge.
• Collaborate with hospital staff, PCPs, health plans and RBHA care management for smooth transitions.
• Ensure effective coordination to reduce readmissions and crisis service utilization.
• Maintain professional communication and confidentiality.

Skills

Discharge planning

Care coordination

Hospital-to-community transition

Job description

Terros Health is a healthcare organization of caring people, guided by our core values of integrity, compassion and empowerment. We engage people in whole person health through an integrated care delivery system, thus establishing a medical home for our patients. In caring for the whole person, we focus on overall wellness through physical health, mental health and substance use care. Terros Health and Lifewell have joined forces to provide extraordinary care by empowered people through exceptional outcomes. Our programs are accessible and focus on the whole person including: primary care, nutrition, counseling and groups sessions, addiction treatment, children's services, housing, and pharmacies. Our staff possesses great service and administrative skill sets and in-depth knowledge of patient care that complement the whole person and circle of care. Along with great benefits, continuous training, and a welcoming environment, we offer the opportunity for you to grow in your career with Terros Health.

HOPE ~ HEALTH ~ HEALING

Full-Time Employed: 40 hours/week

Mon - Fri

8:00am - 5:00pm

Location: 3864 N 27th Ave, Phoenix, AZ 85017

The Terros Health Discharge Planners serve as a liaison between the inpatient setting and the assigned clinician at the Outpatient site.

Providers to review presenting clinical information.

The TERROS GMH/SA Discharge Planners serve as a liaison between the inpatient setting and the assigned clinician at the Outpatient site. The Discharge Planner will work with Level I Inpatient Providers to review presenting clinical information, identify resources for successful discharge to the community, and monitor TXIX adult GMH/SA Behavioral Health Recipients (BHRs) follow up with the outpatient provider. The Discharge Planner works under the supervision of the Health Center Director or Site Manager.

Duties

• Discharge Planner activities will be performed in both inpatient and outpatient settings.
• The Discharge Planner will connect individuals receiving Level I inpatient services with ongoing TERROS Outpatient treatment upon discharge.
• The Discharge Planner will work with BHRs while in the hospital, will work with transitioning BHRs, the hospital unit staff, the Outpatient team, family, RBHA care management, PCPs and Health Plans as clinically indicated to ensure effective transition to Outpatient or community services, reduce the risk of readmission to hospital, reduce the utilization of Crisis services and improve the coordination with the PCP and TERROS psychiatric provider.
• Must be able to work well and tactfully with individuals and groups.
• Confidentiality of client records shall be maintained during and after employment at TERROS. Failure to do so may result in dismissal.

Benefits & Wellness

We invest in the health, well-being, and success of our employees and their families by offering comprehensive benefits, wellness resources, and opportunities to grow both personally and professionally

• Multiple medical plan options, including a no-premium plan for employees and their families
• Multiple dental plan options, including orthodontic coverage
• Vision insurance
• Group life and disability insurance
• Pet insurance
• 401(k) plan with company match
• Interest-free medical line of credit
• Financial education, planning, and support resources
• Monetary company contribution toward eligible benefits
• Bilingual pay differential
• Generous Paid Time Off (PTO) - 3 weeks off in the first year
• Paid Sick Time
• 10 paid holidays annually
• Comprehensive wellness program featuring wellness challenges, activities, and prizes
• Employee Assistance Program (EAP) available to employees and their family members
• Trip Reduction Program
• Ongoing professional growth and career development opportunities, including:
  • Scholarships
  • Clinical supervision
  • Continuing Education Units (CEUs)
  • Tuition discounts through Grand Canyon University, University of Phoenix, and Northern Arizona University (NAU)
• Access to the Working Advantage® Employee Discount Program, with savings on:
  • Gym memberships
  • Car rentals
  • Flights, hotels, movie tickets, and more