Discharge Care Navigator

NOR Healthcare Systems Corp.; Bellflower (CA); On-site; USD 35,000 - 49,000; Full time

Job summary

NOR Healthcare Systems Corp. is seeking a Discharge Coordinator to coordinate post-acute patient care needs and facilitate safe hospital discharge to appropriate settings.

The role involves communicating with patients, families and care teams, and handling referral and scheduling tasks to ensure smooth transitions. The position emphasizes accuracy in insurance information, PHI handling per HIPAA, and collaboration with social workers for complex cases.

Qualifications

• Customer service skills appropriate to the job.
• Computer literacy and proficiency.
• Excellent written and verbal communication skills.
• Ability to establish and maintain effective working relationships.
• Ability to multitask and maintain a work pace appropriate to workload.

Responsibilities

• Coordinates discharge plans as directed by the case manager and coordinates progress with patients, families, physicians and providers to facilitate discharge.
• Performs basic reception functions, registers patients and verifies insurance coverage.
• Communicates with patients and physicians to assure continuity of care and provides written/verbal instructions for orders and follow-up.

Skills

Customer service

Computer literacy

Written communication

Verbal communication

Multitasking

Education

High School Diploma or GED

Job description

NOR Healthcare Systems Corp. is seeking a Discharge Coordinator to coordinate post-acute patient care needs and facilitate safe hospital discharge to appropriate settings.

The role involves communicating with patients, families and care teams, and handling referral and scheduling tasks to ensure smooth transitions. The position emphasizes accuracy in insurance information, PHI handling per HIPAA, and collaboration with social workers for complex cases.