Discharge & Care Coordination Assistant

Mountains Community Hospital; Lake Arrowhead (CA); Presencial; USD 28.000 - 39.000; A tiempo parcial

Descripción de la vacante

Mountains Community Hospital in Lake Arrowhead, CA, is seeking a Case Management Assistant to support discharge planning, care coordination, and documentation. You will coordinate referrals, maintain records, and communicate with patients, families, and providers to ensure smooth transitions of care.

The role emphasizes HIPAA compliance, organization, and collaboration with the Case Management team to improve rural patient outcomes and community services access.

Formación

• High school diploma or equivalent required.
• Previous administrative, clerical, healthcare, or customer service experience preferred.
• Experience in hospital, medical office, case management, discharge planning, or healthcare coordination setting preferred.

Responsabilidades

• Provide administrative and clerical support to the Case Management Department.
• Assist with discharge planning activities and coordination of patient services under the direction of the Case Management team.
• Help coordinate referrals to post-acute care providers, home health agencies, skilled nursing facilities, rehabilitation services, and community resources as directed.
• Assist with obtaining and organizing information needed for patient transitions and discharge arrangements.
• Communicate with patients, families, healthcare providers, insurance representatives, and community agencies as appropriate.
• Maintain accurate, timely, and organized documentation in electronic health records and departmental files.
• Assist with tracking referrals, authorizations, discharge arrangements, and follow-up items.
• Support the collection and organization of information related to patient placement, transportation, equipment needs, and community services.
• Assist with obtaining information from outside facilities and agencies to support care coordination.
• Protect confidential patient information and comply with HIPAA, hospital policies, and applicable privacy requirements.
• Respond to telephone calls, route inquiries, and relay messages to appropriate Case Management personnel.
• Assist with departmental reports, data entry, record maintenance, and other administrative tasks.
• Perform other related duties as assigned.

Conocimientos

Organizational skills

Communication

HIPAA/compliance

Multitasking

Computer skills

Educación

High school diploma

Herramientas

EHR systems

Descripción del empleo

Mountains Community Hospital in Lake Arrowhead, CA, is seeking a Case Management Assistant to support discharge planning, care coordination, and documentation. You will coordinate referrals, maintain records, and communicate with patients, families, and providers to ensure smooth transitions of care.

The role emphasizes HIPAA compliance, organization, and collaboration with the Case Management team to improve rural patient outcomes and community services access.