Disaster Restoration Technician: Fire & Water Cleanup

ServiceMaster RRH; Hampstead (NC); On-site; USD 21,000 - 34,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Holiday Pay

Paid Time Off

401K matching

Bonuses & Commission

Paid Training

Opportunities for Growth

Job summary

ServiceMaster Restoration of Wilmington is seeking compassionate, detail‑oriented restoration technicians. The role involves assessing properties, cleaning damaged areas, removing and replacing damaged materials, and sanitizing the home.

Physical work indoors and outdoors, safety gear, and clear communication with homeowners are essential. A typical week is five 8‑hour days with some weekends and on‑call work.

Qualifications

• High school graduate or equivalent.
• Valid Driver’s License and satisfactory driving record.
• Strong communication, listening, and interpersonal skills.
• Strong problem solving and customer service skills.
• Ability to prioritize activities and meet deadlines.
• Ability to read and follow product label usage instructions.

Responsibilities

• Assessing damaged properties to see what can be saved.
• Cleaning and storing damaged contents until they can be returned to the home.
• Removing and replacing damaged materials, such as wallboards, lumber, and carpets.
• Handling any issues caused by fire or water damage, including drying out the area and removing mold.
• Sanitizing structural features that can be saved.
• Communicating in‑person with homeowners, explaining job specifications, and performing other customer service duties.
• Adhering to personal safety standards by wearing the appropriate protective gear and using the right equipment.

Skills

Communication

Customer service

Problem solving

Time management

Attention to detail

Education

High school diploma or equivalent

Job description

ServiceMaster Restoration of Wilmington is seeking compassionate, detail‑oriented restoration technicians. The role involves assessing properties, cleaning damaged areas, removing and replacing damaged materials, and sanitizing the home.

Physical work indoors and outdoors, safety gear, and clear communication with homeowners are essential. A typical week is five 8‑hour days with some weekends and on‑call work.