Emergency Fire & Water Mitigation Lead Technician

ServiceMaster Restoration By Simons; Wilmington (NC); On-site; USD 28,000 - 41,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Vision insurance

401(k)

401(k) matching

Bonus based on performance

Dental insurance

Job summary

ServiceMaster Restoration of Wilmington seeks dependable Fire & Water Mitigation Lead Technicians to support our growing restoration team. You will respond to water, fire, mold, and storm-related emergencies with professionalism and a focus on quality.

The role requires physical work, on-call rotations, and strong teamwork. The ideal candidate is hardworking, customer-focused, and ready to respond to emergencies while maintaining high standards.

Qualifications

• Valid driver’s license and acceptable driving record.
• Able to lift 50+ pounds regularly.
• Work in hot, cold, dusty, and wet environments.
• Availability for rotating emergency on-call schedules.
• Strong work ethic and positive attitude.
• Ability to pass background and drug screening.
• Previous restoration, construction, demolition, or mitigation experience.
• Experience using moisture meters, thermal cameras, and drying equipment.

Responsibilities

• Perform emergency water extraction and structural drying.
• Set up and monitor drying equipment, including air movers and dehumidifiers.
• Conduct demolition and removal of damaged building materials.
• Perform fire and smoke damage cleanup.
• Complete contents cleaning, packing, and inventory.
• Assist with mold remediation projects.
• Document job progress using company software and photos.
• Communicate professionally with customers, adjusters, and project managers.
• Maintain company vehicles, equipment, and warehouse cleanliness.
• Participate in after-hours on-call emergency response rotations.
• Follow all OSHA safety requirements and company procedures.

Skills

Valid driver’s license

Lift 50+ pounds

Work in hot/cold/dusty/wet areas

On-call emergency rotation

Strong work ethic

Background and drug screening pass

Restoration/demolition/mitigation exp

Experience with moisture meters

Education

IICRC WRT Certification

IICRC ASD Certification

IICRC FSRT Certification

Tools

Moisture meters

Thermal cameras

Drying equipment

Job description

ServiceMaster Restoration of Wilmington seeks dependable Fire & Water Mitigation Lead Technicians to support our growing restoration team. You will respond to water, fire, mold, and storm-related emergencies with professionalism and a focus on quality.

The role requires physical work, on-call rotations, and strong teamwork. The ideal candidate is hardworking, customer-focused, and ready to respond to emergencies while maintaining high standards.