Disaster Restoration Project Manager

IICRC; Chantilly, Northern (VA, KY); Hybrid; USD 70,000 - 100,000; Full time

Benefits offered by this job

Earned Commissions

Paid Holidays

Referral Bonus Plan

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

401(k) matching

Company parties

Dental insurance

Job summary

SERVPRO Franchise is seeking a Reconstruction Project Manager to lead and oversee reconstruction projects, ensuring high-quality service for customers, clients, and subcontractors. You will manage the full customer experience from initial contact through project completion, with emphasis on communication and satisfaction.

Ideal candidates have a superb customer service record, strong written and verbal communication, and background in restoration or construction.

Qualifications

• Superb customer service track record.
• Effective written and oral communication.
• Experience in restoration and/or construction preferred.
• High school diploma or GED required.
• PMP certification preferred for project management.

Responsibilities

• Educate customers on process.
• Maintain customer and client communications.
• Ensure proper permits are acquired.
• Create project schedule, timeline, and budget.
• Identify and qualify subcontractors and resource providers.
• Negotiate terms and set expectations with customers and clients.

Skills

Customer service

Communication

Construction experience

Education

High School Diploma / GED

PMP certification preferred

Job description

SERVPRO Franchise is seeking a Reconstruction Project Manager to lead and oversee reconstruction projects, ensuring high-quality service for customers, clients, and subcontractors. You will manage the full customer experience from initial contact through project completion, with emphasis on communication and satisfaction.

Ideal candidates have a superb customer service record, strong written and verbal communication, and background in restoration or construction.