Disaster Restoration Project Lead

Carolina Restoration Services of North Carolina Inc; Morrisville (NC); On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

Health, Vision, Dental insurance

Retirement plan with company match

Paid time-off

Paid holidays

Job summary

Carolina Restoration Services of North Carolina Inc in Morrisville, NC seeks an Emergency Services Project Manager to lead residential and commercial mitigation projects, coordinate crews, manage timelines, and ensure safety and quality on site.

The role requires 5+ years in emergency mitigation/restoration, IICRC WRT/ASD, Xactimate proficiency, strong communication and leadership, and willingness to work after hours and travel as needed.

Qualifications

• 5+ years' experience handling emergency mitigation services in residential/commercial property restoration.
• 5+ years in the insurance property restoration industry.
• Project management experience in the construction or insurance property restoration.
• IICRC certifications in WRT and ASD.
• Well versed writing insurance claim estimates using Xactimate estimating software.
• Proficiency in Xactimate.
• Intermediate Microsoft Office user; Excel, Word, and Outlook.
• Experience with DASH software a PLUS.
• Ability to lead/motivate and manage others on a daily basis in a positive manner.
• Effective organizational, stress and time management skills; proven ability to multi-task.
• Excellent communication skills with people from all walks of life.
• Professional appearance and demeanor.
• Self-motivated, responsible, and accountable.
• Ability to work after hours/on-call on a rotational basis as well as occasional overnight travel.

Responsibilities

• Professionally represent the company’s Purpose and Core Values.
• Assess damages as needed to create professional, well organized, thorough estimates within designated time frames using Xactimate.
• Adhere to company SOP’s, including accurate job costing, homeowner communications and job notations in DASH.
• Provide timely communications with customers, insurance adjusters and agents.
• Organize and manage multiple emergency service mitigation projects simultaneously.
• Create invoices for completed jobs and submit per company invoicing protocol.
• Maintain acceptable sales levels and profit margins.
• Responsible for managing crews, overseeing quality and ensuring excellent customer service.
• Generate daily Work Orders; assign jobs and coordinate crews.
• Assure all team members are working according to industry standards and protocols.
• Make sure the job site is broom clean, safe, and secure at all times.
• Be available for on-call emergency services and after-hours work on a rotational basis.

Skills

Experience in emergency mitigation

Insurance property restoration

Project management

IICRC WRT/ASD certifications

Xactimate estimation

Proficiency in DASH software

Microsoft Office (Excel, Word, Outlook

Ability to lead and motivate

Organizational and time management

Excellent communication skills

Professional appearance and demeanor

After-hours/on-call availability

Tools

Xactimate

DASH

Excel

Word

Outlook

Job description

Carolina Restoration Services of North Carolina Inc in Morrisville, NC seeks an Emergency Services Project Manager to lead residential and commercial mitigation projects, coordinate crews, manage timelines, and ensure safety and quality on site.

The role requires 5+ years in emergency mitigation/restoration, IICRC WRT/ASD, Xactimate proficiency, strong communication and leadership, and willingness to work after hours and travel as needed.