Disaster Relief Eligibility Specialist (Temporary)

Tidal Basin Holdco, LLC; Indianapolis (IN); On-site; USD 42,000 - 54,000; Full time

Job summary

Tidal Basin Holdco, LLC seeks an Eligibility Specialist to join the Indiana Disaster Relief Fund program. The role involves reviewing applications from those affected by the August 2026 weather event and determining eligibility, with potential to reassess previously denied cases.

You will provide customer service, gather documents, maintain confidentiality, collaborate with supervisors and program management, and ensure compliance with federal, state, and local requirements while supporting

Qualifications

• Associate or Bachelor’s degree preferred.
• Experience in case work or social services preferred.
• Experience with FEMA or grant programs a plus.

Responsibilities

• Review applications to determine eligibility for the disaster relief program.
• Interact with applicants and gather documents to establish eligibility.
• Maintain confidentiality and high ethical standards in handling client information.
• Coordinate with Eligibility Supervisors/Leads and program management.
• Meet program goals and comply with applicable regulations.

Skills

Case management

Organization

Customer service

MS Office

Communication

Time management

Independent work

Education

Associate or Bachelor’s degree

Tools

MS Office Suite

Job description

Tidal Basin Holdco, LLC seeks an Eligibility Specialist to join the Indiana Disaster Relief Fund program. The role involves reviewing applications from those affected by the August 2026 weather event and determining eligibility, with potential to reassess previously denied cases.

You will provide customer service, gather documents, maintain confidentiality, collaborate with supervisors and program management, and ensure compliance with federal, state, and local requirements while supporting