Disaster Recovery Operations Lead — Field Deployment

Homerun B.V.; Austin, Northern (TX, KY); On-site; USD 90,000 - 150,000; Full time

Benefits offered by this job

Health insurance

Mental health support

Generous parental leave

401k

Paid time off

Equity

Job summary

Bright Harbor is seeking a Disaster Recovery Lead to spearhead our response across America. You will deploy to hardest-hit areas, embed with government partners, and own Bright Harbor deployments from the Emergency Operations Center to the community.

You will assemble and lead deployment teams, train staff to use the platform, and manage client relationships under pressure. This is a demanding, travel-heavy role that makes a direct impact in survivors' lives.

Qualifications

• 5 to 8 years of experience in project management or operations with a track record of getting complex things done.
• Experience leading in high stakes operating environments like emergency management, incident response or military operations.
• The ability to stay calm, build a plan, and lead people through chaos.
• Background that built those instincts under real pressure in high-stakes environments.
• Elite project management: you build the plan, own the details, and drive it to an outcome under pressure.
• A gift for managing and aligning senior stakeholders with competence and composure.
• Disaster experience is a plus but not required.
• Willing and able to travel 30% or more; Austin preferred, but remote for the right person.
• Genuine care for the mission and a desire to have your work matter

Responsibilities

• Deploy to disaster sites on short notice and own the on-the-ground rollout of Bright Harbor for our government partners
• Embed in the EOC and the community, and become the trusted Bright Harbor presence for the client during the response
• Build and own the deployment project plan: scope, timeline, milestones, and accountability for it going well
• Spin up a deployment team with us for each event, then lead it on the ground without formal authority
• Train emergency managers, case managers, and government staff to use the platform confidently
• Own the client relationship in the field, keeping senior stakeholders aligned and confident under pressure
• Coordinate across everyone involved: our teams, the client's staff, contractors, and local personnel
• Translate what you see on the ground back to our product and operations teams so the platform keeps getting better
• Keep the deployment moving as conditions change hour to hour, staying organized and calm in the chaos

Skills

Project management

Stakeholder management

Leadership under pressure

Emergency management experience

Operational planning

Travel readiness

Remote work adaptability

Job description

Bright Harbor is seeking a Disaster Recovery Lead to spearhead our response across America. You will deploy to hardest-hit areas, embed with government partners, and own Bright Harbor deployments from the Emergency Operations Center to the community.

You will assemble and lead deployment teams, train staff to use the platform, and manage client relationships under pressure. This is a demanding, travel-heavy role that makes a direct impact in survivors' lives.