Disaster Recovery Content Marketing Lead

Bright Harbor; United States; On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

Health insurance

Mental health support

Generous parental leave

401k

PTO

Equity

Job summary

Bright Harbor is seeking a Content Marketing Manager to own the survivor resources experience—an in-app library of recovery guides and grants. You’ll refine content, work with AI to scale delivery, and ensure accuracy across all states and disasters.

You’ll collaborate with Operations and external partners to source content, improve engagement, and drive measurable impact for disaster survivors. This is a high-ownership role with room to shape the function and grow a team.

Qualifications

• 2–5 years in product marketing, or content strategy at a scaled consumer app.
• Ability to simplify complex information for quick, mobile access by survivors.
• Fluent with AI and able to direct its use while knowing when human judgment is needed.
• High initiative and ownership with fast execution.
• Obsessed with accuracy and organization to avoid costly misinfo for survivors.
• Resourceful in sourcing content from partners and external sources.
• Genuine care for mission and impact of work.

Responsibilities

• Own the library of recovery guides and grants; refine, extend, and add a human touch.
• Keep content accurate per state and disaster as programs evolve.
• Leverage AI to scale delivery while guiding it with human oversight.
• Hire and manage contractors to scale programs and train AI.
• Source new grants from partners, agencies, and program admins for inclusion in the app.
• Track survivor engagement; analyze and improve what works.
• Collaborate with Operations to turn frontline insights into actionable resources.
• Coordinate with partner organizations to ensure content is accurate and engaging.
• Own end-to-end quality so published content informs survivor decisions.
• Develop a clear POV on survivor resource experience and drive it forward.

Skills

Content strategy

Product marketing

AI fluency

Project management

Stakeholder management

Tools

HubSpot CRM

Google Analytics

CMS

Job description

Bright Harbor is seeking a Content Marketing Manager to own the survivor resources experience—an in-app library of recovery guides and grants. You’ll refine content, work with AI to scale delivery, and ensure accuracy across all states and disasters.

You’ll collaborate with Operations and external partners to source content, improve engagement, and drive measurable impact for disaster survivors. This is a high-ownership role with room to shape the function and grow a team.