Disaster Recovery Case Manager

Endeavors Inc.; Port Richey (FL); On-site; USD 42,000 - 62,000; Full time

Job summary

Endeavors Inc. in Port Richey, Florida, is seeking a Disaster Case Manager to support disaster-affected individuals and families on their recovery journey.

You will conduct outreach, assess needs, develop recovery plans, and connect clients with resources and services in a timely, empathetic manner. The role requires strong documentation skills, the ability to travel to various sites, and bilingual English/Spanish communication.

Qualifications

• Bachelor’s degree in behavioral sciences, human services, or social services.
• High School diploma or GED with three years of relevant experience.
• Bilingual communication skills (English/Spanish) preferred.

Responsibilities

• Conduct outreach to disaster-affected clients.
• Complete eligibility assessments and the intake process.
• Conduct home and community visits to provide ongoing support.
• Collaborate with clients to develop comprehensive recovery plans addressing unmet disaster-caused needs.
• Monitor progress and assess the effectiveness of services through follow-up visits.
• Assist clients in identifying and securing available benefits, community resources, and social services.
• Act as a liaison among family services, health professionals, and other stakeholders to address client needs effectively.
• Maintain accurate and detailed records of client background, case history, and progress toward recovery goals.
• Utilize online software to document and track case information.
• Prepare reports as requested by the Case Management Supervisor or Program Manager.
• Meet regularly with the Case Management Supervisor to review caseload and receive guidance.
• Provide ongoing program evaluations and suggest improvements to enhance service delivery.
• Participate in workshops, seminars, and other educational activities to foster professional growth.
• Provide status updates and reports on assigned cases as needed.
• Perform additional duties as assigned to support the mission and goals of the program.
• Demonstrate exceptional customer service, placing the client first to empower better lives.

Skills

Bilingual (English/Spanish)

Communication

Client Outreach

Documentation

Education

Bachelor's degree in behavioral sciences, human services, or social services

High School diploma or GED with 3 years relevant experience

Job description

Endeavors Inc. in Port Richey, Florida, is seeking a Disaster Case Manager to support disaster-affected individuals and families on their recovery journey.

You will conduct outreach, assess needs, develop recovery plans, and connect clients with resources and services in a timely, empathetic manner. The role requires strong documentation skills, the ability to travel to various sites, and bilingual English/Spanish communication.