Disaster Recovery & Case Management Lead — Bilingual

Socket.dev; Spokane (WA); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Health Insurance

Retirement Plans

Parental Leave

Sick Leave

Paid Vacation

Paid Holidays

Job summary

The Salvation Army is seeking a disaster recovery case management supervisor based out of Spokane, WA. You will lead staff delivering advocacy, information and referral, crisis intervention, and recovery services to disaster survivors and families.

You will build community resource maps, coordinate referrals, and maintain confidential survivor records, ensuring services align with program goals and policies. Spokane-based, full-time, with potential on-call needs.

Qualifications

• Bachelor’s degree or at least three years of relevant case management experience in the social services field.
• Previous disaster recovery experience required.
• Knowledge of social services and local resources with demonstrated ability to provide referral information to meet individual and family needs

Responsibilities

• Serve as The Salvation Army’s community liaison for survivor resources and recovery services.
• Provide direct supervision, leadership, and oversight to assigned disaster recovery and case management staff.
• Develop and maintain a comprehensive map of community resources available to disaster survivors.
• Develop and maintain relationships with community partners and other recovery organizations.
• Manage program data, survivor records, service statistics, and required reports.
• Coordinate referrals and follow-up services for survivors.
• Identify gaps in available services and help develop appropriate resources or partnerships.

Skills

Bilingual Spanish/English

Case management

Communication skills

Education

Bachelor's degree or 3 years case management experience

Tools

Microsoft Office

Microsoft Access

PowerPoint

Publisher

Lotus Notes

Job description

The Salvation Army is seeking a disaster recovery case management supervisor based out of Spokane, WA. You will lead staff delivering advocacy, information and referral, crisis intervention, and recovery services to disaster survivors and families.

You will build community resource maps, coordinate referrals, and maintain confidential survivor records, ensuring services align with program goals and policies. Spokane-based, full-time, with potential on-call needs.