Disaster Program Delivery Lead

CDM Smith; Wheeling (WV); On-site; USD 61,000 - 128,000; Full time

Job summary

CDM Smith in Wheeling, WV is seeking a Disaster Program Delivery Specialist to manage FEMA-related applicant data, eligibility determinations and coordination of site inspections. You will support the claims process, coordinate communications with applicants, help prepare determinations and close-out briefings, and travel as required (up to 100%).

This role requires U.S. citizenship and the ability to obtain a FEMA badge, with a strong emphasis on organization, attention to detail and customer

Qualifications

• US citizen and able to obtain FEMA badge.
• Good organizational skills to balance and prioritize work.
• Strong attention to detail and customer service skills.
• Clear written and oral communication abilities.

Responsibilities

• Collect, coordinate and review applicant data to determine eligibility and priority of assignments.
• Coordinate communications with applicants about status and schedule; manage document transmission.
• Review and validate damage details, scopes of work and costs; support claims processing.
• Coordinate and conduct site inspections and assist with Determination Memo and close-out.

Skills

US citizenship

FEMA badge eligibility

Organizational skills

Attention to detail

Customer service

Written and verbal communication

Adaptability

Education

High School Diploma or equivalent

Bachelor’s degree (preferred)

Job description

CDM Smith in Wheeling, WV is seeking a Disaster Program Delivery Specialist to manage FEMA-related applicant data, eligibility determinations and coordination of site inspections. You will support the claims process, coordinate communications with applicants, help prepare determinations and close-out briefings, and travel as required (up to 100%).

This role requires U.S. citizenship and the ability to obtain a FEMA badge, with a strong emphasis on organization, attention to detail and customer