Disability Support Services Operations Associate

Bowie State University; Arkansas; On-site; USD 58,000 - 68,000; Full time

Job summary

Bowie State University is seeking an Administrative Operations Assistant in the Disability Support Services (DSS). The role will be the first point of contact for students seeking DSS services and will coordinate daily department activities, assist with budgets, grants, and contract processes, and support data management and website updates.

This position requires organizational prowess, discretion with confidential information, and the ability to work independently or as part of a team to

Qualifications

• Follow university policies and procedures.
• Excellent organization and time management skills.
• Ability to analyze problems and identify solutions and de-escalate situations.
• Willingness to learn new skills.

Responsibilities

• Provide a professional first point of contact for students and individuals seeking information and support from DSS.
• Assist in developing and monitoring grants and state budgets; analyze constraints and timelines; prepare contingency fund transfer requests.
• Process expenditures and purchases for the department.
• Ensure confidentiality of student information and provide exceptional customer service to students, faculty, staff, and the public.
• Assist with data input, database management, and updating the DSS website.
• Manage the main DSS email account and respond to urgent inquiries.
• Process contracts for contractual hires (Graduate Assistants, Sign Language Interpreters, Speakers for workshops).
• Assist with planning annual workshops and symposiums; process assistive technology contracts and renewals.
• Assist the Director with budgeting, projections, and grant management; maintain financial records.

Skills

Organizational skills

Problem solving

De-escalation

Learning new skills

Education

Bachelor’s degree or 5 years higher education experience

Tools

Microsoft Office (Excel, PowerPoint)

Job description

Bowie State University is seeking an Administrative Operations Assistant in the Disability Support Services (DSS). The role will be the first point of contact for students seeking DSS services and will coordinate daily department activities, assist with budgets, grants, and contract processes, and support data management and website updates.

This position requires organizational prowess, discretion with confidential information, and the ability to work independently or as part of a team to