Administrative Operations Assistant - REPOST (Contingent II - Grant Funded)

Bowie State University; Arkansas; On-site; USD 58,000 - 68,000; Full time

Job summary

Bowie State University is seeking an Administrative Operations Assistant in the Disability Support Services (DSS). The role will be the first point of contact for students seeking DSS services and will coordinate daily department activities, assist with budgets, grants, and contract processes, and support data management and website updates.

This position requires organizational prowess, discretion with confidential information, and the ability to work independently or as part of a team to

Qualifications

• Follow university policies and procedures.
• Excellent organization and time management skills.
• Ability to analyze problems and identify solutions and de-escalate situations.
• Willingness to learn new skills.

Responsibilities

• Provide a professional first point of contact for students and individuals seeking information and support from DSS.
• Assist in developing and monitoring grants and state budgets; analyze constraints and timelines; prepare contingency fund transfer requests.
• Process expenditures and purchases for the department.
• Ensure confidentiality of student information and provide exceptional customer service to students, faculty, staff, and the public.
• Assist with data input, database management, and updating the DSS website.
• Manage the main DSS email account and respond to urgent inquiries.
• Process contracts for contractual hires (Graduate Assistants, Sign Language Interpreters, Speakers for workshops).
• Assist with planning annual workshops and symposiums; process assistive technology contracts and renewals.
• Assist the Director with budgeting, projections, and grant management; maintain financial records.

Skills

Organizational skills

Problem solving

De-escalation

Learning new skills

Education

Bachelor’s degree or 5 years higher education experience

Tools

Microsoft Office (Excel, PowerPoint)

Job description

Job Posting:JR101865 Administrative Operations Assistant - REPOST (Contingent II - Grant Funded) (Open)Department:BSU Accessibility Disability Support Services, JMPosition Type:Non-Regular Fixed Term (Fixed Term)Open Date:10-26-2026Close Date:11-05-2026$57,663 - $67,663Job Description:The Administrative Operations Assistant (AOA) plays a key role in assisting the Disability Support Services (DSS) staff in accomplishing the Department's mission, ensuring equal access to all programs and services offered by the university to students with disabilities as they pursue their educational goals.The Administrative Operations Assistant will be the first point of contact for individuals seeking DSS services and information. The AOA will oversee the department's daily workflow, coordinate office activities and operations, and provide support to the staff.Responsibilities:Provide a professional first point of contact for students and individuals seeking information, advice, and support from the DSS Department.Participate in developing and monitoring grants and state budgets. Analyze financial constraints and timelines and prepare requests for contingency fund transfers.Process expenditures and purchases for the departmentProvide exceptional customer service for students, faculty, staff, and the public.Ensure confidentiality of student information.Assist in managing the main DSS email account by monitoring messages, keeping staff informed, and responding to urgent inquiries promptly.Assist with data input and database management for the DSS.Assist staff in the management and update of the DSS website.Collect and compile information for annual and other reports.Process contracts for contractual hires, including Graduate Assistants, Sign Language Interpreters, and Speakers for workshops.Assist the Director with planning for annual workshops and SymposiumsProcess assistive technology contracts and monitor contract renewals.Assist the Director with budgeting and budget projections to meet students' needs and the department's overall funding requirements.Responsible for preparing budget transactions, monitoring, and reconciling budget activity, and maintaining financial records.Assist the Director with managing grants, including Tile III GrantAssist DSS staff with programs, conferences, and other ADA-related events for the community.Must be able to work independently as well as being a part of a team, be able to address sensitive issues, and de-escalate issues if needed.Perform other related duties as assignedMinimum Qualifications:Ability to follow university policies and procedures.Excellent organization and time management skillsKnowledge of current technologies and the Microsoft Office suite, including Excel spreadsheets and PowerPoint.Ability to analyze problems, identify solutions, and take appropriate action to resolve problems using judgment and the decision-making process to de-escalate situations.Willingness to learn new skills.Preferred Qualifications:Knowledge of disability laws and ADA/Section 504 & 508 compliance requirements at the postsecondary level.Ability to work independently and as a part of the DSS team.Working knowledge of the budget process.Excellent outreach and presentation skills.Experience in higher education.Conditions of Employment:Bachelor's degree required or 5 years of experience in higher education.Additional Job Information:Benefits include medical, dental, prescription, long-term disability, accidental death and dismemberment insurance and life insurance; paid time for paid sick leave and annual leave; 10 paid holidays per year, tuition remission and supplemental retirement.Bowie State University shall not discriminate against any individual on the basis of race, color, religion, age, ancestry or national origin, sex, sexual orientation, disability, marital status or veteran status. All policies, programs, and activities of Bowie State University are and shall be in conformity with all pertinent Federal and state laws of nondiscrimination including, but not limited to: Title VII of the Civil Rights Act of 1964, as amended, Title IX of the Education Amendments of 1972, the Equal Pay Act of 1963, the Age Discrimination Act, Sections 503 and 504 of the Rehabilitation Act of 1973, the Americans with Disabilities Act of 1990, Federal Executive Order No. 11375, and Article 49B of the Annotated Code of Maryland. This commitment applies in all areas and embraces faculty, staff, and students.Equal opportunity of access to academic and related programs shall be extended to all persons. Bowie State University shall have as its firm objective equal opportunity in recruitment and hiring, rate of pay, all other promotions, training, retention and dismissals, for all employees and applicants for employment. The University will stress equal access for employees and applicants for employment to all programs and services provided by the University both on and off campus. The University will also provide equal opportunity and an atmosphere of nondiscrimination with respect to women and members of minority groups in all its operations. In addition, the University shall promote equal opportunity and equal treatment through a positive and continuing Affirmative Action Program.The University makes, and will continue to make, reasonable accommodations to promote the employment of qualified individuals with disabilities and disabled veterans, unless such accommodations would impose an undue hardship on the University's business. In addition, employees and applicants will not be subjected to harassment, intimidation, threats, coercion, or discrimination because they have engaged in, or may have engaged in, activities such as filing a complaint, assisting or participating in an investigation, compliance review or hearing, or opposing any act or practice made unlawful, or exercising any other right protected by Section 503 of the Rehabilitation Act of 1973, as amended or the Vietnam Era Veterans Readjustment Assistance Act of 1974, as amended.