Disability Services QA & Compliance Coordinator

Community Options, Inc.; Butler Township (PA); On-site; USD 50,000 - 61,000; Full time

Benefits offered by this job

Competitive health benefits

Paid holidays and birthday holiday

Generous PTO

Employee incentive & discount programs

403b Retirement Plan

Job summary

Community Options, Inc. is seeking an IDD Quality Assurance Coordinator to monitor operations across residential and vocational programs in PA. This role acts as a liaison between local and national offices and ensures adherence to 6400 regulations, quality standards, and documentation integrity.

Starting pay is $55,000 per year. Requires a Bachelor’s degree plus three years of relevant experience, valid driver’s license, and strong knowledge of QA processes.

Qualifications

• Bachelor’s degree in a related field and three years of relevant experience.
• Knowledge of 6400 regulations.
• Valid driver’s license with a satisfactory driving record.
• Commitment to and knowledge of community-based support for persons with disabilities.
• Working knowledge of QA program management, including training, monitoring, investigations, and corrective actions.
• Independent judgment is required to plan, prioritize, and organize diversified workload.
• Proficient with Microsoft Office 365.
• Knowledge of local regulatory agency operations.
• Background checks required.

Responsibilities

• Schedule and conduct QA audits of financial, personnel files, training records, medications, medical records, Therap, and billing documents.
• Conduct physical site inspections of homes and programs.
• Perform 30‑day initial audits of all new homes and programs.
• Audit individuals’ in‑house accounts for proper documentation and balance accuracy.
• Communicate audit findings to Regional/State Director, Executive Director, and National Compliance and QA Director.
• Recommend policy and procedural changes as needed.
• Cooperate with license and department staff during inspections, inquiries, or investigations.
• Additional tasks as assigned.

Skills

QA program management

Independent judgment

Regulatory knowledge

Microsoft Office 365

Education

Bachelor’s degree in a related field

Tools

Microsoft Office 365

Job description

Community Options, Inc. is seeking an IDD Quality Assurance Coordinator to monitor operations across residential and vocational programs in PA. This role acts as a liaison between local and national offices and ensures adherence to 6400 regulations, quality standards, and documentation integrity.

Starting pay is $55,000 per year. Requires a Bachelor’s degree plus three years of relevant experience, valid driver’s license, and strong knowledge of QA processes.