Directorate Operations Lead & Records Coordinator

NANA Regional Corporation; Albuquerque, Northern (NM, KY); Hybrid; USD 70,000 - 95,000; Full time

Job summary

Systems Intelligence, an Akima company, seeks a Directorate Operations Specialist to support AFNWC/NT at Kirtland AFB with a proven ability to coordinate complex administrative functions.

You will manage 80 weekly taskers, monitor workflows and emails, and ensure accurate staff packages, meeting preparations, and records management while safeguarding information with proper security controls. A DoD clearance and bachelor’s degree are required.

Qualifications

• Active DoD Secret clearance required for consideration.
• Bachelor’s degree from an accredited institution.
• Minimum of three years performing professional clerical procedures in a DoD or corporate office.
• Ability to facilitate, distribute, and track official tasks across multiple directorates.
• At least one year of training management experience with tracking metrics.
• Experience in personnel forms processing and automated personnel databases.
• Excellent written and oral communication, including non-technical business correspondence.
• Ability to collaborate with diverse staff to gather information and produce results.
• Understanding of the organization’s programs, goals, priorities, and challenges.

Responsibilities

• Manage internal and external taskers using official workflows and track status.
• Monitor incoming emails and proactively address bottlenecks to ensure satisfaction.
• Serve as quality control for staff packages, correspondence, and resources.
• Review documents for completeness and AF standards compliance.
• Maintain AFNWC/NT SharePoint site and keep it current.
• Coordinate meetings and forums, including agenda, invitations, and documents.
• Act as primary records manager and liaison to Base Records Management Office.
• Track personnel-related packages and documentation.
• Oversee secure mail handling and maintain auditable chain-of-custody logs.
• Assist DTS preparation, travel scheduling, authorizations, vouchers, and VARs.
• Complete special projects to improve processes, workflows, and tools.
• Serve as contact for directorate awards programs and routing packages.

Skills

DoD clearance

Bachelor's degree

Task management coordination

Training management experience

Personnel management support

Written and verbal communication

Cross-directorate collaboration

Documentation & compliance

Education

Bachelor’s degree

Tools

SharePoint

DTS

Task Management Tool (TMT)

Records management systems

Job description

Systems Intelligence, an Akima company, seeks a Directorate Operations Specialist to support AFNWC/NT at Kirtland AFB with a proven ability to coordinate complex administrative functions.

You will manage 80 weekly taskers, monitor workflows and emails, and ensure accurate staff packages, meeting preparations, and records management while safeguarding information with proper security controls. A DoD clearance and bachelor’s degree are required.