Directorate Operations Specialist

Akima, LLC; Albuquerque (NM); On-site; USD 70,000 - 95,000; Full time

Job summary

Systems Intelligence, an Akima company, seeks a Directorate Operations Specialist to coordinate administrative tasks for the AFNWC/NT at Kirtland AFB. You will manage taskers, monitor emails, ensure quality of staff packages, and maintain critical records.

The role includes meeting coordination, travel support, and liaison with the Records Management Office. Applicants should have a DoD Secret clearance, a bachelor’s degree, and at least three years of clerical experience in a DoD or corporate

Qualifications

• Active DoD Secret security clearance is required.
• Bachelor’s degree from an accredited institution.
• Minimum of three years of professional clerical procedures experience in a DoD or corporate office.
• Proven ability to facilitate, distribute, and track official tasks and deadlines across multiple directorates/locations.
• Minimum of one year of training management experience, including coordinating training schedules and tracking status.
• Experience with personnel forms processing and automated personnel databases.

Responsibilities

• Manage approximately 80 active taskers weekly through official workflows and the Task Management Tool (TMT).
• Monitor incoming emails to identify bottlenecks and address issues to ensure customer satisfaction.
• Serve as a quality control checkpoint for staff packages, correspondence, and resources.
• Review documents for completeness and AF standards.
• Maintain AFNWC/NT SharePoint site.
• Coordinate meetings and forums, manage invitations, VTC prep, and document decisions.
• Act as primary records manager for AFNWC/NT operations and liaison to Records Management Office.
• Assist with compilation and tracking of personnel-related documentation.
• Manage all correspondence with strict information security and auditing of mail.

Skills

Security clearance

Communication skills

Collaboration

Records management

Training coordination

Documentation handling

Education

Bachelor’s degree

Tools

DTS (Defense Travel System)

Job description

Systems Intelligence seeks a systematic and self-directed Directorate Operations Specialist with a proven track record of coordinating diverse administrative functions and managing complex tasking structures to support the Nuclear Technology and Integration Directorate of the Air Force Nuclear Weapons Center at Kirtland Air Force Base.

Responsibilities

• Manage internal and external taskers, estimated to be approximately 80 active taskers weekly, received through official workflows and the Task Management Tool (TMT) and track task completion status for AFNWC/NT divisions and individuals (including quarterly status report to the NT Director of Staff).
• Monitor incoming emails from all assigned AFNWC workflows, proactively identifying potential bottlenecks or disruptions, anticipating needs and addressing issues immediately to ensure customer satisfaction
• Serve as a quality control checkpoint to ensure the highest accuracy of all staff packages, correspondence, and resources submitted to AFNWC/NT and external Senior Leadership
• Review documents, correspondence, and briefings prepared for senior leaders, for completeness and compliance with established standards (e.g., Air Force Handbook (AFH) 33-337 “The Tongue and Quill”).
• Assist AFNWC/NT front office staff in maintaining an effective and up-to-date AFNWC/NT SharePoint site.
• Prepare for, coordinate, assemble, and execute actions associated with key AFNWC/NT meetings and forums, including agenda, coordinating with stakeholders for presentations, meeting invitations, VTC preparation, managing the meeting flow, and documenting key decisions and action items, and presentations as needed.
• Serve as the primary records manager for AFNWC/NT operations and act as the primary liaison to the Base Records Management Office.
• Assist with the compilation, formatting, and tracking of personnel-related packages and documentation.
• Manage all physical and digital correspondence with strict adherence to information security and routing protocols, overseeing all internal and external postal operations, maintaining a meticulous, auditable log for all incoming and outgoing accountable, sensitive, or certified mail to ensure strict chain-of-custody.
• Serve as a Defense Travel System (DTS) Preparer, proactively assisting NT Front Office personnel with official travel scheduling and the timely creation of travel authorizations, vouchers, and VARs
• Complete special projects and tasks as defined by AFNWC/NT leadership to improve or document directorate processes, workflows, management tools, training, audits, events, or other non-routine activities.
• Serve as primary point of contact for all directorate awards programs, maintaining a consolidated awards schedule, tracking critical suspense dates, and routing packages across operating locations.

Qualifications

• An active DoD Secret security clearance is required for consideration.
• Bachelor’s degree from an accredited academic institution.
• Minimum of three (3) years of experience executing professional clerical procedures with a DoD or corporate office environment.
• Proven ability to effectively facilitate, distribute, and track official tasks and deadlines across multiple directorates or locations.
• Minimum of one (1) year of training management experience, including coordinating training schedules, tracking training compliance, and compiling training status metrics.
• Demonstrated personnel management support experience, including processing of standardized personnel forms and operating automated personnel databases.
• Excellent written and oral communication skills, including the ability to compose non-technical business correspondence.
• A proven ability to collaborate effectively with diverse staff personnel to assemble information and complete products.
• The ability to understand and maintain awareness of the organization’s substantive programs, goals, priorities, and challenges to provide effective support.

*This position is contingent upon contract award and funding. Applicants selected may be offered but cannot begin work until funding has been confirmed.

Job ID 2026-25588

Work Type On-Site

Company Description

Work Where it Matters

Systems Intelligence, an Akima company, is not just another federal IT contractor. As an Alaska Native Corporation (ANC), our mission and purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska.

For our shareholders

Systems Intelligence provides support and employment opportunities and contributes to the survival of a culture that has thrived above the Arctic Circle for more than 10,000 years.

For our government customers

Systems Intelligence delivers innovative information technology solutions that evolve and modernize IT infrastructures.

As a Systems Intelligence employee

You will be surrounded by a challenging, yet supportive work environment that is committed to innovation and diversity, two of our most important values. You will also have access to our comprehensive benefits and competitive pay in addition to growth opportunities and excellent retirement options.