Director, Technical Services & Sustainability

Pittsburgh Glass Works; Cheswick (Allegheny County); On-site; USD 180,000 - 240,000; Full time

Job summary

Vitro Architectural Glass seeks a Director to lead Technical Services and Sustainability in the North American market. You will direct field support, certify product performance, and shape programs that enhance sustainability positioning for glazing solutions in new and renovated buildings.

You will manage warranties, ensure regulatory alignment, and guide a team providing technical guidance to architects, fabricators, and customers while collaborating with executives to expand market

Qualifications

• Bachelor's degree in Engineering.
• 10 years experience.
• At least 3 years of Glass Fabrication in the automotive or commercial construction area required.
• Ability to learn customer manufacturing processes.

Responsibilities

• Direct Technical Services and field support to key customers, glass fabricators and design architects, including product and application guidelines with increased emphasis on website and e-communication tools.
• Develop and Maintain all Vitro Architectural Glass product warranties and support management of all product warranty claims and provide technical expertise to legal in defense of claims against Vitro.
• Create measurable value by Advancing Vitro’s capabilities to comply with regulation, legislation or national government level programs that creates new or expanded opportunities for Vitro’s products, creates or maintains a competitive advantage for the company, or reduces costs.
• Using technical knowledge of Vitro’s customer base and the fenestration supply chain to provide input to legislation, standards, and regulations to advance the interests of the entire fenestration industry.
• Oversees the Manager Sustainability in their effort to manage the internal programs employed to showcase Vitro sustainability compliance efforts.
• Able to demonstrate glass performance to meet customer expectations for energy efficiency and aesthetics in the design of new buildings and renovation of existing buildings.
• Direct the overall functions of the Technical Services and Sustainability groups.

Education

Bachelor's degree in Engineering

Job description

Vitro Architectural Glass seeks a Director to lead Technical Services and Sustainability in the North American market. You will direct field support, certify product performance, and shape programs that enhance sustainability positioning for glazing solutions in new and renovated buildings.

You will manage warranties, ensure regulatory alignment, and guide a team providing technical guidance to architects, fabricators, and customers while collaborating with executives to expand market