Director, Technical Business Development - Liquid Cooling

Vertiv Co; San Francisco (CA); On-site; USD 177,000 - 235,000; Full time

Job summary

Vertiv, a global leader in data center infrastructure, seeks a Director of Technical Business Development for Server Liquid Systems to drive growth, customer strategy, and program execution. This role partners with Sales, Product, Engineering, and Operations to align customer needs with strategic roadmaps and ensure successful deployments.

Engage with hyperscale, cloud, OEM, ODM, and AI infrastructure customers to influence technology directions and solve silicon/server heat challenges.

Qualifications

• Bachelor’s degree in Engineering, Business, Thermal Systems, Mechanical, or related field.
• Master’s degree or MBA preferred.
• 12+ years in technical business development, product strategy, program management, engineering leadership, or related roles.
• 5+ years of people leadership experience managing technical, commercial, or program-focused teams.
• Experience within data center infrastructure, thermal management, liquid cooling, server technologies, or related industries.
• Demonstrated success leading strategic customer relationships and influencing complex technical buying decisions.
• Strong understanding of liquid cooling technologies including cold plates, CDUs, fluid networks, and data center infrastructure.
• Proven experience driving large-scale customer programs from opportunity development through deployment.
• Exceptional executive communication, presentation, and stakeholder management skills.
• Ability to operate effectively in an highly matrixed global organization.

Responsibilities

• Lead Vertiv’s technical business development strategy for Cold Plate and liquid cooling solutions.
• Develop and execute growth strategies for strategic accounts and target market segments.
• Engage with executive-level/C-suite and technical customer stakeholders to influence cooling architecture decisions and long-term technology direction.
• Drive account planning activities and strategic growth initiatives in partnership with regional Sales leadership.
• Partner closely with Prod Management, Engineering, Operations, Supply Chain, Finance to drive prioritization for execution of customer opportunities.
• Ensure that commercial/customer opportunities translate smoothly into execution and delivery activities.
• Serve as the senior customer-facing leader for strategic pursuits and executive engagements.
• Capture and communicate customer needs, competitive threats, market trends, and emerging technology requirements.
• Influence Vertiv’s product and solution roadmaps through structured VOC processes.
• Support executive briefings, customer workshops, and industry events.
• Provide leadership and governance across all strategic customer programs.
• Oversee BD & Execution Leaders responsible for program delivery, deployment readiness, and customer milestone management.
• Establish escalation processes and execution reviews to ensure customer commitments are successfully achieved.
• Balance customer expectations with business capabilities, resource availability, and operational readiness.
• Lead, coach, and develop Technical Business Development Managers and Execution Leaders and establish key metrics for the organization.

Skills

Executive communication

Cross-functional leadership

Stakeholder management

Strategic account planning

Technical business development

Thermal systems knowledge

Education

Bachelor’s degree in Engineering, Business, Thermal Systems, Mechanical Engineering, Electrical Engineering, or related field

Job description

Vertiv, a global leader in data center infrastructure, seeks a Director of Technical Business Development for Server Liquid Systems to drive growth, customer strategy, and program execution. This role partners with Sales, Product, Engineering, and Operations to align customer needs with strategic roadmaps and ensure successful deployments.

Engage with hyperscale, cloud, OEM, ODM, and AI infrastructure customers to influence technology directions and solve silicon/server heat challenges.