Director, Study Operations — Oncology Research

START Center for Cancer Research; Charlotte (NC); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

401(k) with employer match

Annual performance bonus

Paid time off & holidays

Comprehensive medical/dental/vision

Job summary

The START Center for Cancer Research is seeking a Director of Study Operations in Charlotte, NC. You will lead study operations, overseeing Clinical Research Coordinators, Data Coordination, and Medical Records to ensure accurate data, compliant processes, and high-quality patient care across oncology trials.

You will collaborate with Nursing and Shared Services, drive activation, QA, and performance improvements while maintaining regulatory standards and SOPs in a fast-paced environment.

Qualifications

• 5+ years of leadership experience in an oncology clinical research setting.

Responsibilities

• Provide proactive leadership to the Clinical Research Coordinator, Data Coordination and Medical Records teams to meet site KPIs.
• Train staff and ensure competency across roles.
• Ensure data management, monitors/auditors communication, and GCP compliance; maintain SOPs within the Global QMS.
• Support study acquisition/activation with global shared services; oversee protocol reviews and data capture in required systems.
• Foster inter-departmental collaboration with regulatory, quality, site development, pharmacy and finance to ensure compliant care.
• Use process improvement methods to enhance patient care workflows and operational efficiency.
• Collaborate with department leaders to drive site operations and strategic initiatives.

Skills

Leadership

Regulatory knowledge

GCP knowledge

Project management

Education

Bachelor’s degree

Master’s degree (preferred)

Tools

Veeva

CTMS

EHR systems

Microsoft Office

Job description

The START Center for Cancer Research is seeking a Director of Study Operations in Charlotte, NC. You will lead study operations, overseeing Clinical Research Coordinators, Data Coordination, and Medical Records to ensure accurate data, compliant processes, and high-quality patient care across oncology trials.

You will collaborate with Nursing and Shared Services, drive activation, QA, and performance improvements while maintaining regulatory standards and SOPs in a fast-paced environment.