Director, Store Facilities & Operations

Family Dollar; Chesapeake (VA); On-site; USD 140,000 - 158,000; Full time

Job summary

Family Dollar in Chesapeake, VA seeks a Director of Facilities Management to lead strategic facilities delivery for its store portfolio. The role sets standards, oversees budgets, vendor governance, and safety programs to ensure safe, cost-efficient store environments.

The position partners with Real Estate, Store Operations, Construction, Procurement, Finance, and Risk to drive continuous improvement across maintenance and capital projects.

Qualifications

• Bachelor's degree in business, finance, facilities management, engineering, or related discipline; or a high school diploma with at least 10 years of progressive facilities experience.
• At least five years of senior leadership experience with responsibility for teams, budgets, vendors, and service delivery.
• Experience leading facilities operations in a large, multi-site organization; retail experience preferred.
• Strong financial acumen including budgeting, forecasting, cost analysis, and contract negotiation.
• Willingness and ability to travel up to 25 percent and support after-hours incidents when required.

Responsibilities

• Develop and execute a multi-year facilities strategy aligned with business priorities and portfolio needs.
• Lead end-to-end facilities service delivery across the store portfolio with standardized processes and training.
• Establish preventive, predictive, corrective, and emergency maintenance programs to improve reliability and response speed.
• Set service-level expectations and manage escalations for critical issues.
• Partner with Real Estate, Store Ops, Construction, Procurement, Finance, Risk, and other functions to coordinate priorities and resolve cross-functional issues.
• Build a consistent operating model across facilities trades and regions with standard work and quality controls.
• Develop talent, succession plans, and a culture focused on safety and service quality.
• Manage budgets, forecast spending, justify variances, and provide financial reporting on performance and risk.

Skills

Leadership

Financial acumen

Analytical skills

Communication

Vendor management

Project management

Stakeholder management

Education

Bachelor's degree in business/finance/facilities management/engineering

High school diploma + 10 years facilities management experience

Tools

CMMS

Data analytics software

Job description

Family Dollar in Chesapeake, VA seeks a Director of Facilities Management to lead strategic facilities delivery for its store portfolio. The role sets standards, oversees budgets, vendor governance, and safety programs to ensure safe, cost-efficient store environments.

The position partners with Real Estate, Store Operations, Construction, Procurement, Finance, and Risk to drive continuous improvement across maintenance and capital projects.