Director, Solutions Engineering Programs & Training

Verkada; San Mateo (CA); On-site; USD 160,000 - 225,000; Full time

Benefits offered by this job

100% healthcare premiums for employees

80% for family premiums

Nationwide medical, vision and dental coverage

Health Saving Account (HSA)

Flexible Spending Account (FSA)

Expanded mental health support

Paid parental leave policy

Time off for relaxation

Professional development stipend

Wellness/fitness benefits

Healthy lunches provided

Commuter benefits

Job summary

Verkada in San Mateo seeks an Associate Solutions Engineering Program Director to lead and mentor a team of Associate Solutions Engineers. This role involves developing training programs, managing ASEs' progress, and providing hands-on technical experiences. Ideal candidates have a strong background in customer-facing technical roles, adaptability in dynamic environments, and a passion for educational growth. Benefits include comprehensive health coverage, wellness programs, and a professional development stipend.

Qualifications

• 5+ years of experience in customer-facing, pre-sales technical roles.
• Strong understanding of technical domains such as computer networking, cloud architecture, and security infrastructure.
• Previous experience in technical training or mentorship is highly desirable.
• Excellent organizational skills and the ability to manage multiple priorities.
• Strong communication and interpersonal skills with the ability to inspire and guide early-career engineers.
• Ability to thrive in a fast-paced, dynamic environment with a strong sense of accountability and adaptability.
• Passion for technology, education, and continuous improvement.

Responsibilities

• Oversee the daily activities of the ASE training program.
• Collaborate with Solutions Engineering leaders and trainers to build training content.
• Provide mentorship and career development support to ASEs.
• Coordinate hands-on technical projects for ASEs.
• Ensure ASEs are progressing in communication and presentation skills.
• Manage program logistics and track ASE progress.
• Facilitate ASE engagement with SE mentors.
• Regularly report on ASE program performance.

Skills

Customer-facing, pre-sales technical experience

Knowledge of computer networking

Cloud architecture understanding

Security infrastructure experience

Technical training and mentorship

Strong organizational skills

Excellent communication and interpersonal skills

Adaptability in fast-paced environment

Job description

Verkada in San Mateo seeks an Associate Solutions Engineering Program Director to lead and mentor a team of Associate Solutions Engineers. This role involves developing training programs, managing ASEs' progress, and providing hands-on technical experiences. Ideal candidates have a strong background in customer-facing technical roles, adaptability in dynamic environments, and a passion for educational growth. Benefits include comprehensive health coverage, wellness programs, and a professional development stipend.