Associate Solutions Engineer - Grow into a 360° Tech Advisor

Kestra; New York (NY); Remote; USD 70,000 - 100,000; Full time

Benefits offered by this job

Healthcare

401K

HSA

PTO

Parental leave

Job summary

A technology company in the U.S. is seeking an Associate Customer Success / Solutions Engineer. This remote role involves technical collaboration with sales and customers, assisting in POCs and training workshops, and requires a Bachelor's degree in Computer Science or Engineering. Ideal candidates should possess strong communication skills, technical experience, and demonstrate curiosity and problem-solving ability. Mentorship from senior engineers is provided to develop into a full technical advisor within a year.

Qualifications

• 1–3 years in a customer-facing or highly collaborative technical role.
• Comfortable working remotely with a distributed team.
• Strong written and verbal communication skills.

Responsibilities

• Take ownership of opportunities and grow into larger ones.
• Support onboarding sessions and customer training workshops.
• Assist in technical discovery calls with prospects.

Skills

Curiosity

Problem-solving

Communication

Technical knowledge

Education

Bachelor’s degree in Computer Science or Engineering

Tools

Docker

Kubernetes

Python

SQL

Job description

A technology company in the U.S. is seeking an Associate Customer Success / Solutions Engineer. This remote role involves technical collaboration with sales and customers, assisting in POCs and training workshops, and requires a Bachelor's degree in Computer Science or Engineering. Ideal candidates should possess strong communication skills, technical experience, and demonstrate curiosity and problem-solving ability. Mentorship from senior engineers is provided to develop into a full technical advisor within a year.