Director - Software Engineering, Salesforce

1611 Ally Bank; United States; On-site; USD 135,000 - 235,000; Full time

Benefits offered by this job

Time Away: PTO

401K matching

Relocation assistance

Job summary

Ally Financial is seeking a Director of Software Engineering – Salesforce to define the vision and roadmaps for Ally’s Salesforce platform. You will lead multiple engineering teams, align priorities with business goals, and ensure scalable, secure, and compliant solutions across Service Cloud, Financial Services Cloud, and more.

You will partner with Product, Architecture, and business leaders to deliver high-impact Salesforce capabilities, manage budgets, and mentor engineers and managers for

Qualifications

• Requires 7+ years in software engineering or platform leadership.
• Bachelor’s degree or equivalent; Salesforce certifications preferred.
• Experience leading enterprise Salesforce implementations and large delivery teams.

Responsibilities

• Define and execute the Salesforce platform vision, strategy, and roadmap.
• Lead multiple Salesforce engineering teams and set delivery expectations.
• Oversee scope, schedule, budget, quality, and dependencies for programs.
• Guide architecture and design, balancing declarative and programmatic development.
• Ensure security, privacy, accessibility, and compliance of Salesforce solutions.
• Communicate strategy and progress to senior leaders.

Skills

Leadership

Salesforce architecture

Enterprise delivery

Executive communication

Platform governance

Roadmap strategy

Education

Bachelor's degree in CS/IT

Salesforce certifications

Job description

Ally and Your Career Ally Financial only succeeds when its people do - and that’s more than some cliché people put on job postings. We love this stuff! We see our people as, well, people - with interests, families, friends, dreams, and causes that are all important to them. Our focus is on the health and safety of our teammates as well as work-life balance and diversity and inclusion. From generous benefits to a variety of employee resource groups, we strive to build paths that encourage employees to stretch themselves professionally. We want to help you grow, develop, and learn new things. You’re constantly evolving, so shouldn’t your opportunities be, too?

Work Schedule

Ally designates roles as (1) fully on-site, (2) hybrid, or (3) fully remote. Hybrid roles are generally expected to be in the office a certain number of days per week as indicated by your manager. Your hiring manager will discuss this role's specific work requirements with you during the hiring process. All work requirements are subject to change at any time based on leader discretion and/or business need.

The Opportunity At Ally, we blend the pace of a startup with the scale of an established financial services leader. Our technology teams build customer-centric solutions with meaningful business impact, driven by ownership, collaboration, and innovation. We are seeking a Director of Software Engineering – Salesforce to lead the engineering strategy and delivery of Ally’s enterprise Salesforce platform. This leader will provide strategic and people leadership across Salesforce development teams, with accountability for execution, engineering quality, resource and financial management, and business outcomes. In this role, you will partner with Product, Architecture, Business, Data, Security, and other technology leaders to deliver scalable Salesforce solutions that improve customer and teammate experiences, increase operational efficiency, and support Ally’s broader digital strategy.

The Work Itself

Define and execute the vision, strategy, and roadmap for Ally’s Salesforce platform, aligned with business objectives and measurable outcomes. Lead multiple Salesforce engineering teams, establishing clear expectations for delivery, technical quality, accountability, and continuous improvement. Partner with Product, Architecture, and business leaders to translate strategic priorities into scalable Salesforce capabilities and executable delivery plans. Oversee complex Salesforce programs with accountability for scope, schedule, budget, quality, dependencies, and business outcomes. Guide Salesforce architecture and solution design, balancing configuration, low-code capabilities, custom development, integration, and reuse to reduce unnecessary complexity. Establish and enforce engineering standards for Apex, Lightning Web Components, Flow, APIs, automated testing, code reviews, documentation, secure development, and CI/CD. Ensure Salesforce solutions meet enterprise expectations for security, privacy, accessibility, resiliency, regulatory compliance, performance, and supportability. Lead the effective adoption of Salesforce capabilities, including Service Cloud, Financial Services Cloud, Experience Cloud, Data Cloud, and Agentforce, based on business priorities and measurable value. Manage workforce planning, resource allocation, budgets, vendors, and delivery capacity across employee, contractor, onshore, and offshore teams. Build and develop high-performing engineering managers, technical leaders, developers, administrators, and platform specialists through coaching, feedback, and career development. Communicate platform strategy, delivery progress, investment needs, risks, trade-offs, and recommendations clearly to senior business and technology leaders.

The Skills You Bring

• Proven experience leading multiple software engineering teams and complex technology initiatives within a large enterprise.
• Demonstrated ability to define and execute technology strategies and roadmaps aligned with business objectives and measurable outcomes.
• Strong people leadership experience, including developing engineering managers, technical leaders, and distributed teams.
• Deep understanding of Salesforce architecture, platform governance, and declarative and programmatic development, including Apex, Lightning Web Components, Flow, security, and data models.
• Experience with Salesforce products such as Service Cloud, Financial Services Cloud, Experience Cloud, Data Cloud, or Agentforce.
• Strong knowledge of enterprise integrations, APIs, middleware, OAuth, Salesforce platform limits, automated testing, DevSecOps, CI/CD, and release management.
• Proven ability to manage complex delivery portfolios, budgets, workforce plans, vendors, technical debt, and competing priorities.
• Strong executive communication and influencing skills, with the ability to translate business objectives into scalable solutions and clearly explain technical decisions, risks, and trade-offs.

The Qualifications We’re Looking For

7+ years of experience in software engineering, technology delivery, or platform leadership, including experience leading engineering managers or multiple development teams.

Bachelor’s degree in Computer Science, Software Engineering, Information Technology, or a related discipline, or equivalent practical experience; Salesforce architecture or development certifications are preferred.

Significant experience leading enterprise Salesforce implementations, engineering teams, or platform organizations.

Experience delivering customer service, contact center, CRM, or digital servicing solutions within a regulated enterprise or financial services environment.

How We'll Have Your Back

Ally's compensation program offers market-competitive base pay and pay-for-performance incentives (bonuses) based on achieving personal and company goals.

Our Total Rewards program includes industry-leading compensation and benefits plus additional incentives that are designed to meet your needs and those of your family so you can get the most out of your career and your life, including:

• Time Away: Program starts at 20 paid time off days in addition to 11 paid holidays and 8 hours of volunteer time off yearly (time off days are prorated based on start date and program varies based on full or part-time status and management level).
• Planning for the Future: plan for the near and long term with an industry-leading 401K retirement savings plan with matching and company contributions, student loan pay downs and 529 educational save up assistance programs, tuition reimbursement, employee stock purchase plan, and financial learning center and financial coach access.
• Supporting your Health & Well-being: flexible health and insurance options including medical, dental and vision, employee, spouse and child life insurance, short- and long-term disability, pre-tax Health Savings Account with employer contributions, Healthcare FSA, critical illness, accident & hospital indemnity insurance, and a total well-being program that helps you and your family stay on track physically, socially, emotionally, and financially.
• Building a Family: adoption, surrogacy and fertility assistance as well as paid parental and caregiver leave, Dependent Day Care FSA back-up child and adult/elder care days and childcare discounts.
• Work-Life Integration: other benefits including Mentally Fit Employee Assistance Program, subsidized and discounted Weight Watchers program and other employee discount programs.
• Other Compensations: depending on the role for which you are considered, you may be eligible for travel allowances, relocation assistance, a signing bonus and/or equity.

To view more detailed information about Ally’s Total Rewards, please visit this link: https://www.ally.com/content/dam/pdf/corporate/ally-total-rewards-snapshot.pdf

Who We Are

Ally Financial is a customer-centric, leading digital financial services company with passionate customer service and innovative financial solutions. We are relentlessly focused on "Doing it Right" and being a trusted financial-services provider to our consumer, commercial, and corporate customers. For more information, visit www.ally.com.

Ally is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other reason protected by law.

In accordance with the Americans with Disabilities Act, if after review of the position expectations, you believe that you may need a medical accommodation to fulfill the duties of this role, please email [e-mail] with details of your accommodation request.

Base Pay Range $135,000.00 - $235,000.00 An individual's position in the range is determined by the specific role, the scope and responsibilities of the role, work experience, education, certification(s), training, and additional qualifications. We review internal pay, the competitive market, and business environment prior to extending an offer.

Incentive Compensation: This position is eligible to participate in our annual incentive plan.