Director, Screening Sales Operations (Hybrid)

Guardant Health, Inc.; Palo Alto (CA); Hybrid; USD 185,000 - 255,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

Guardant Health, Inc. is seeking a Director of Sales Operations for its Screening Business Unit to lead the operational backbone enabling field teams to scale early cancer detection solutions.

This role partners with Sales Leadership to craft annual and multi-year plans, designs territories for productivity, and guides incentive design, KPI tracking, and CRM governance across a national footprint. A strong leader with healthcare domain experience will drive cross-functional collaboration and

Qualifications

• 12+ years in Sales Operations, Revenue Operations, or Commercial Operations, ideally in diagnostics, med-tech, or healthcare.
• 5+ years People Management experience.
• Experience supporting field teams in complex, multi-stakeholder healthcare environments (PCPs, health systems, IDNs, payers).
• Deep expertise in Salesforce and BI tools; strong analytical and modeling skills.
• Demonstrated ability to scale processes in high-growth or innovation-driven commercial organizations.
• Excellent communication skills and comfort engaging cross-functionally at all levels.
• AI & Digital Fluency: Demonstrate curiosity, sound judgment, and the ability to critically evaluate and responsibly leverage AI-enabled tools in accordance with company policies.

Responsibilities

• Lead the operational backbone that enables field teams to scale early cancer detection solutions.
• Partner with Sales Leadership to develop annual and multi-year commercial operating plans.
• Design and optimize territories to maximize productivity and geographic efficiency.
• Lead the incentive compensation team in shaping incentive design, quota setting, and territory planning.
• Develop data-driven call plans aligned with practice opportunity and usage.
• Build dashboards and performance metrics to track funnel conversion, PCP penetration, and account expansion.
• Support launch planning through market opportunity analysis and KPI development.
• Partner with enterprise teams to align EMR integration, contracting, and population health initiatives.
• Oversee Salesforce and related commercial systems for the Screening business.

Skills

Sales Operations

People Management

Healthcare Industry Experience

Analytical Skills

AI Fluency

Cross-functional Collaboration

Tools

Salesforce

BI Tools

Job description

Guardant Health, Inc. is seeking a Director of Sales Operations for its Screening Business Unit to lead the operational backbone enabling field teams to scale early cancer detection solutions.

This role partners with Sales Leadership to craft annual and multi-year plans, designs territories for productivity, and guides incentive design, KPI tracking, and CRM governance across a national footprint. A strong leader with healthcare domain experience will drive cross-functional collaboration and