Director, Salesforce Platform & AI‑Driven Telecom Products
Cricket Wireless LLC.
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Benefits offered by this job
Job summary
AT&T is seeking a Director of Technical Product Management to lead the Salesforce-enabled Retail & Contact Center platform capabilities across our Wireless & Broadband products. You will own the product vision, roadmap, and execution, partnering with architecture, engineering, and business leaders to deliver scalable, AI-enabled solutions that improve customer experience and operational efficiency.
This role requires 10+ years in product management, 5+ years of leadership, and deep
Qualifications
- 10+ years of product management experience in technical/enterprise platforms.
- 5+ years of people leadership experience.
- Experience with Salesforce platforms and telecom domain.
- Strong analytical and executive communication skills.
Responsibilities
- Define and own product vision, strategy, and multi-year Salesforce-enabled roadmap.
- Lead cross-functional teams through discovery, planning, execution, and launch.
- Partner with architecture, engineering, and business leaders to design scalable platform solutions.
- Communicate with executives and stakeholders to align priorities.
- Drive measurable customer and operational outcomes.
Skills
Tools
Job description
AT&T is seeking a Director of Technical Product Management to lead the Salesforce-enabled Retail & Contact Center platform capabilities across our Wireless & Broadband products. You will own the product vision, roadmap, and execution, partnering with architecture, engineering, and business leaders to deliver scalable, AI-enabled solutions that improve customer experience and operational efficiency.
This role requires 10+ years in product management, 5+ years of leadership, and deep
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