Director, Sales Insights (Americas)

Global Payments; Georgia; Hybrid; USD 160,000 - 210,000; Full time

Job summary

Global Payments is seeking a Director of Sales Insights to lead analytics across North America and partner with senior sales leaders to transform data into strategic decisions. The role focuses on KPIs, forecasting, and pipeline health, while driving automation and AI-driven insights to accelerate revenue growth.

The position requires proven leadership in sales analytics or BI, strong SQL and data modeling skills, and experience with Salesforce, Power BI, Tableau, or Looker.

Qualifications

• Proven success leading sales analytics or BI functions with team guidance.
• Experience with CRM platforms such as Salesforce and end-to-end sales funnel.
• Strong analytics and data visualization with Power BI/Tableau/Looker.
• Excellent communication and executive presentation to influence senior leaders.
• It’s a bonus if you have automation, predictive analytics or AI-driven solutions.
• Strong proficiency in SQL and data modeling for reporting and forecasting.
• Experience partnering across Finance, Marketing, Sales Enablement and Commercial.

Responsibilities

• Drive sales performance visibility across North America, delivering trusted insights and performance metrics.
• Shape the future of the sales revenue engine, establishing consistent KPIs and reporting standards.
• Lead automation and analytics innovation, streamlining reporting processes and leveraging advanced data solutions.
• Influence strategic growth decisions, providing executive-level analysis and storytelling.
• Champion data-driven transformation, advancing AI and predictive analytics capabilities.

Skills

Sales analytics

Sales performance

Business intelligence

CRM Salesforce

Power BI

Tableau

Looker

SQL

Data modeling

Executive presentation

Tools

Power BI

Tableau

Looker

SQL

Job description

Job Description Ready to take your career global? Make your mark at one of the biggest names in payments. We’re looking for a Director, Sales Insights to join our ever-evolving Sales Insights team and help shape the future of global commerce. In this highly visible leadership role, you’ll transform sales data into strategic decisions that drive growth across North America, partnering closely with senior sales leaders to create a single source of truth for performance, forecasting and pipeline health. Your insights will influence executive decision-making, strengthen sales effectiveness, accelerate revenue growth and unlock new opportunities through automation, analytics and artificial intelligence. By empowering leaders with meaningful data and actionable recommendations, you’ll play a critical role in advancing Global Payments’ mission to deliver innovative solutions that help businesses thrive in an increasingly connected world.

What you'll own

Drive sales performance visibility across North America, delivering trusted insights and performance metrics that empower leaders to make faster, data-driven decisions and accelerate business growth. Shape the future of the sales revenue engine, establishing consistent key performance indicators (KPIs) and reporting standards that improve alignment, accountability and forecasting accuracy across channels and regions. Lead automation and analytics innovation, streamlining reporting processes and leveraging advanced data solutions to increase efficiency, unlock deeper insights and maximize organizational impact. Influence strategic growth decisions, providing executive-level analysis and storytelling that identify opportunities to strengthen pipeline performance, optimize revenue outcomes and improve commercial effectiveness. Champion data-driven transformation, advancing artificial intelligence (AI) and predictive analytics capabilities through high-quality data foundations that enable smarter planning, stronger performance and long-term competitive advantage.

What you'll bring

Proven success leading sales analytics, sales performance or business intelligence functions, with experience guiding teams and influencing senior stakeholders. Strong expertise in translating complex data sets into actionable insights, recommendations and business outcomes that drive measurable results. Experience working with customer relationship management (CRM) platforms such as Salesforce and a strong understanding of end-to-end sales funnel performance. Advanced analytical and data visualization capabilities, including experience with tools such as Power BI, Tableau, Looker or comparable platforms. Exceptional communication and executive presentation skills, with the ability to influence decisions, build alignment and confidently engage with senior leadership. It's a bonus if you have Experience developing automation, predictive analytics or artificial intelligence-driven solutions that improve sales effectiveness and business performance. Strong proficiency in Structured Query Language (SQL) and data modeling to support scalable reporting, forecasting and performance analysis. Experience partnering across Finance, Marketing, Sales Enablement and Commercial functions to deliver aligned insights and strategic recommendations.

About the team

Our inclusive and global teams win together every day. We’re proud to have the best minds in the industry, who you can learn from as you grow your career. The people, the energy, the connections – it’s unmatched.

What makes a Globalpayer?

Globalpayers think like a client, act like an owner and win as one team. We’re curious and innovative – always finding better ways to deliver impact. We empower each other to make decisions, and it’s our passion that drives excellence in everything we set out to do. Come and be part of an ever‑evolving company and get dynamic opportunities that go beyond borders.

Does this sound like you? Then you sound like a Globalpayer.

EEOC Statement

#LI-Hybrid EEOC Statement Global Payments is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here. If you are made a conditional offer of employment and will be working in the United States, you will be required to undergo a drug test. In developing this job description care was taken to include all competencies and requirements needed to successfully perform the position. Reasonable accommodations will be provided for individuals with qualified disabilities both during the hiring process, as well as to allow the individual to perform the essential functions of the job, if hired.

Washington Candidates:

Global Payments and Worldpay recently joined forces, and we’re currently operating across two Workday application systems. If you don’t see one of your applications here, it may have been submitted in the Worldpay Workday system instead.

At Global Payments (NYSE : GPN), we empower simple, fast, secure payments for everyone. And to do that, we’ve built a complete, worldwide commerce ecosystem that delivers software and services at scale to millions of companies around the world—from ambitious startups to global enterprises. Our team of 27,000 experts is dedicated to your success. Headquartered in Atlanta, Georgia, we're a Fortune 500® company and a member of the S&P 500 with worldwide reach spanning North America, Europe, Asia Pacific and Latin America. Wherever you are—or wherever you want to be—we’re there, ready to support you. For more information, visit company.globalpayments.com and follow Global Payments on X, LinkedIn and Facebook.

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EEOC Statement: Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify [e-mail].