Director, Sales Force Effectiveness

CSL Plasma; King of Prussia (PA); Presencial; USD 140 000 - 200 000; Tempo integral

Resumo da oferta

CSL Plasma at King of Prussia, PA seeks a senior analytics leader to drive performance insights across field teams and evolve how success is measured, including subnational considerations.

The role guides the SFE team, develops data frameworks from primary and secondary sources, and partners with Sales Operations to enhance targeting, call planning, and reporting for leadership and field staff.

Qualificações

• Bachelor's degree in business or related field.
• 12+ years in the commercial pharmaceutical or biotech industry.
• Strong collaborative and interpersonal skills with CSL stakeholders.
• Analytical, operations, and project management capabilities.
• Excellent negotiation, communication, and relationship-building abilities.
• Knowledge of pharmaceutical business, legal, and compliance requirements.
• Experience with handling sensitive and confidential material.
• Experience working with multiple levels of in-house and field management.
• Highly detail oriented with problem solving and organizational skills.
• Ability to work with little supervision and manage consultants/vendors.
• Experience with advancement of direct reports.

Responsabilidades

• Lead and enable the SFE team to drive analysis and align on key business areas.
• Develop and implement a framework for integrating data sources to monitor performance and geographic trends.
• Improve sales performance reporting for sales leadership and field teams.
• Partner with Sales Operations to inform targeting, call planning, and IC.
• Operationalize collaborative forums with field and corporate accounts leads to generate insights.
• Lead or support execution of commercial projects related to field teams.
• Facilitate proactive communication with field leadership to identify improvements and best practices.

Conhecimentos

Analytics

Operations

Project management

Communication

Leadership

Negotiation

Excel

PowerPoint

Relationship building

Data interpretation

Formação académica

Bachelor's degree

Ferramentas

Excel

PowerPoint

Descrição da oferta de emprego

Responsibilities

Lead and enable the SFE team in proactively driving analysis and reinforce strategic alignment on key business areas to drive evolution of customer view (e.g. subnational) for pragmatic performance measurements and actionsConduct analysis into the variety of metrics regarding the effectiveness of CSL Sales teams by examining the correlations between performance, field activity, and market dynamics. Enable field leadership to effectively understand and communicate performance narrativesDevelop and implement a framework for integrating primary and secondary data sources to monitor performance and identify geographic trends for key customersResponsible for the continued improvement and evolution of sales performance reporting for sales leadership and all field teamsPartner with Sales Operations counterparts to inform and enhance key processes such as targeting, call planning, and ICOperationalize collaborative forums with field and corporate accounts leads to support strategic priorities, share intelligence, and generating actionable insightsLead or support execution of commercial projects related to field teamsFacilitate proactive communication and collaboration with field leadership to identify areas of improvement, best practices related to data and reporting

Qualifications

Bachelor's degree required, preferably in business, or related field12+ years of experience in the commercial pharmaceutical or biotech industryExhibits effective collaborative and interpersonal skills to quickly build rapport and credibility with CSL stakeholdersDemonstrates strong competencies in analytics, operations, and project managementExcellent negotiation, communication, and relationship-building abilitiesKnowledge of relevant business, legal, and compliance requirementsPharmaceutical, medical, or healthcare experience requiredExperience with and successful track record of advancement of direct reportsDemonstrates strong competencies in analytics, operations, and project managementKnowledge of relevant pharmaceutical business, legal, and compliance requirementsExperience working with sensitive and confidential material requiredExperience working with multiple levels of in-house management (to VP level), as well as field-based personnel and management requiredStrong listening, communication, and relationship-building abilitiesAdvanced MS Excel, PowerPoint skills requiredHighly detail oriented, analytical abilities, communication skills, creative thinking, process management ability, able to work with little supervision, organizational skills, customer focus, ability to make decisions, problem solving skills, manage consultants / vendors