Director, Sales and Catering

Great Wolf Lodge; Georgia (VT); On-site; USD 70,000 - 90,000; Full time

Job summary

A leading company is seeking a Director of Sales and Catering to manage relationships, exceed guest satisfaction, and meet revenue goals. The role includes developing sales strategies, managing teams, and ensuring financial targets are met. Ideal candidates will have strong sales and leadership experience in hospitality, alongside excellent communication skills.

Qualifications

• At least 5 years of experience in sales, event planning, or catering.
• Minimum 3 years of supervisory or leadership experience in hospitality.

Responsibilities

• Achieve sales objectives through recruiting, training, coaching, and managing team members.
• Manage total group revenue strategies, including group rooms and food and beverage.
• Forecast requirements, prepare budgets, analyze variances to maximize profitability.

Skills

Sales

Communication

Leadership

Problem Solving

Education

Associate degree in Sales, Communications, Marketing, Business, or Hotel Management

Bachelor's degree in relevant fields

Tools

Microsoft Office Suite

Job description

Pay: $0 per year - $0 per year

Position: Director of Sales and Catering

As the Great Wolf Director of Sales and Catering, your focus is to manage and grow relationships to exceed guest satisfaction and meet revenue goals. You will set revenue-generating strategies for soliciting, booking, managing, and overseeing sales and conference service teams.

Essential Duties & Responsibilities

1. Achieve sales objectives through recruiting, training, coaching, and managing team members; communicate expectations; monitor and review performance; enforce policies and procedures.
2. Manage total group revenue strategies, including group rooms, food and beverage, meeting room rentals, and other revenues as assigned.
3. Leverage the Sales Team to execute sales strategies and meet financial targets.
4. Forecast requirements, prepare budgets, analyze variances to maximize profitability.
5. Develop sales quotas, analyze trends, establish pricing strategies, and monitor costs and competition.
6. Plan and evaluate field sales actions to meet sales objectives.
7. Maintain relationships with key accounts through visits and exploring new opportunities.
8. Resolve complaints from groups and attendees, including billing and reservations issues.

Basic Qualifications & Skills

1. Associate degree in Sales, Communications, Marketing, Business, or Hotel Management.
2. At least 5 years of experience in sales, event planning, or catering.
3. Minimum 3 years of supervisory or leadership experience in hospitality.
4. Proficiency in Microsoft Office Suite.
5. Successful background checks (criminal, DMV, drug screening).
6. Strong verbal and written communication skills.

Desired Qualifications & Traits

1. Bachelor's degree in relevant fields.
2. Extensive customer service experience.
3. Strong problem-solving and organizational skills.
4. Attention to detail and quality standards.
5. Enthusiasm and positive attitude.
6. Ability to multitask effectively.

Physical Requirements

1. Lift up to 20 lbs.
2. Bend, stretch, and twist.
3. Stand or sit for extended periods.

EEO Statement

We are an Equal Opportunity Employer and do not discriminate against protected veterans or individuals with disabilities. We comply with regulations prohibiting discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, or other protected statuses, and take affirmative action accordingly.