Director, Retail Media Operations & Self-Service

dentsu; Texas; Hybrid; USD 100,000 - 145,000; Full time

Benefits offered by this job

Medical, vision, and dental insurance

Life insurance

Short-term and long-term disability

401k

Flexible paid time off

15 paid holidays per year

Paid sick and safe leave

Paid parental leave

Job summary

Dentsu is seeking a Director for Retail Media Operations to lead self-service campaigns and the associated strategies across a global client base, reporting to the Group Director, Retail Media. You will guide cross-functional teams and manage scalable playbooks, ensuring accuracy, compliance, and efficient delivery of campaigns.

The role emphasizes strategic thinking, technical aptitude, and strong communication to partner with Strategy, Creative, Media, Analytics, and technology vendors.

Qualifications

• Bachelor's degree from an accredited college or university or equivalent experience.
• 7+ years in digital media strategy within an agency, vendor, or self-service context.
• Strong analytical skills and data-driven decision making.
• Proven project management capabilities across multiple stakeholders.

Responsibilities

• Design and champion self-service strategies and campaigns aligned to client goals.
• Oversee end-to-end self-service campaign execution and optimization.
• Troubleshoot operational issues and escalate complex problems.
• Maintain documentation and operational standards.
• Coordinate tool rollouts with vendors and internal teams; document training materials.
• Ensure compliance with platform requirements and client specs; track KPIs.

Skills

Digital media strategy

Project management

Operational mindset

Analytical skills

Communication

Leadership

Education

Bachelor's degree

Tools

Amazon Ads

Walmart Connect

Target+

Microsoft Advertising

Job description

Dentsu is seeking a Director for Retail Media Operations to lead self-service campaigns and the associated strategies across a global client base, reporting to the Group Director, Retail Media. You will guide cross-functional teams and manage scalable playbooks, ensuring accuracy, compliance, and efficient delivery of campaigns.

The role emphasizes strategic thinking, technical aptitude, and strong communication to partner with Strategy, Creative, Media, Analytics, and technology vendors.