Director, Refugee Programs & Community Impact

One Love Agency; Nampa, Northern (ID, KY); Hybride; USD 55 000 - 75 000; Plein temps

Avantages offerts par ce poste

Health Reimbursement Agreement (HRA)

Paid time off

401(k) matching

Résumé du poste

One Love Agency in Idaho is seeking an experienced Director of Refugee Programs to lead refugee services nationwide within the organization. You will oversee growth, operations, compliance, and partnerships to deliver culturally responsive care and sustainable programs.

The role requires strong leadership, strategic thinking, and the ability to collaborate with executives, clinicians, interpreters, and community partners to expand access to behavioral health services for refugee and immigrant

Qualifications

• Bachelor's degree preferred; equivalent leadership experience considered.
• Experience with refugee, immigrant, or multicultural populations strongly preferred.
• Leadership or management experience in behavioral health, healthcare, nonprofit, or human services.
• Strong understanding of program operations and community partnerships.
• Excellent organizational, communication, and problem-solving abilities.
• Ability to manage multiple priorities while maintaining a high level of professionalism.
• Ability to provide your own iPad or laptop for charting.
• Comfortable working with diverse cultural and linguistic communities.

Responsabilités

• Provide leadership and oversight for all refugee programs across One Love Agency.
• Ensure consistent operations across refugee offices and service locations.
• Develop systems that improve efficiency, communication, and client outcomes.
• Monitor staffing needs and collaborate with leadership on recruitment and workforce planning.
• Support office managers and supervisors in maintaining high-performing refugee teams.
• Assist in developing new refugee initiatives and expanding services into additional communities.
• Build and maintain strong relationships with refugee resettlement agencies, healthcare providers, schools, community organizations, and government partners.
• Represent One Love Agency at community meetings, coalitions, and outreach events.
• Ensure refugee programs remain compliant with Medicaid, agency, and regulatory requirements.
• Collaborate with executive leadership to develop long-term strategies for refugee services.
• Identify opportunities to increase access to behavioral health services.
• Monitor productivity, referrals, program utilization, and community needs.
• Assist with budgeting, resource planning, and operational forecasting.

Connaissances

Leadership experience

Refugee/immigrant populations

Program operations

Communication skills

Organizational skills

Cultural competency

Formation

Bachelor's degree preferred; equivalent leadership experience

Outils

iPad or laptop for charting

Description du poste

One Love Agency in Idaho is seeking an experienced Director of Refugee Programs to lead refugee services nationwide within the organization. You will oversee growth, operations, compliance, and partnerships to deliver culturally responsive care and sustainable programs.

The role requires strong leadership, strategic thinking, and the ability to collaborate with executives, clinicians, interpreters, and community partners to expand access to behavioral health services for refugee and immigrant