Director of Project Delivery: Lead Customer-Centric Projects

Energy Jobline ZR; Mundelein (IL); On-site; USD 150,000 - 230,000; Full time

Benefits offered by this job

Medical, Dental, and Vision coverage

Flexible Spending Accounts (FSA) or HS

Paid PTO and holidays (10)

401(k) with company match

Educational Assistance reimbursement

Job summary

nVenia, a member of the Duravant family, manufactures and supplies packaging equipment for CPG, food & beverage, and industrial markets. The Director of Project Delivery leads the customer journey from order release through installation, commissioning, and customer acceptance to ensure exceptional outcomes and operational profitability.

The role partners with Sales, Engineering, Operations, Supply Chain, and Field Service to align customer expectations with execution and commercial objectives.

Qualifications

• Bachelor’s degree required; MBA or advanced degree preferred.
• Minimum of 10 years of progressive leadership experience in manufacturing, capital equipment, project delivery, operations, or related environment.
• Experience leading cross-functional teams and driving business performance through others.
• Experience managing and balancing project execution, customer relationships, and project financial performance.
• Strong understanding of project management, manufacturing operations, quality, and customer lifecycle.

Responsibilities

• Champion the customer experience and represent customer needs in decisions involving scope, quality, schedule, readiness, delivery, and cost.
• Own the customer and project journey from order release through installation, commissioning, and customer acceptance.
• Lead resolution of significant customer escalations and improve outcomes through proactive communication and cross-functional coordination.
• Lead Project Management to deliver projects safely, on time, within scope, and to customer expectations.
• Develop Project Managers as business leaders accountable for customer outcomes, risk, scope, execution, and project economics.
• Establish visibility to milestones, commitments, risks, and actions; facilitate timely cross-functional decisions and escalation.
• Drive project predictability and clear accountability across organizational handoffs.
• Own the operating actions required to protect and improve project margin in partnership with Operations, Engineering, and Finance.
• Balance customer, quality, schedule, and cost considerations to achieve responsible customer and business outcomes.
• Partner with Sales, Service, and Engineering to identify and capture legitimate incremental customer value.
• Ensure scope changes, change orders, upgrades, enhancements, and value-added solutions are identified and managed deliberately.
• Ensure seamless transitions between FAT, SAT, and customer acceptance and drive lessons learned.

Skills

Leadership

Project management

Cross-functional collaboration

Financial analysis

Education

Bachelor’s degree in Engineering, Operations Management, Business Administration, or related field

MBA or advanced degree

Job description

nVenia, a member of the Duravant family, manufactures and supplies packaging equipment for CPG, food & beverage, and industrial markets. The Director of Project Delivery leads the customer journey from order release through installation, commissioning, and customer acceptance to ensure exceptional outcomes and operational profitability.

The role partners with Sales, Engineering, Operations, Supply Chain, and Field Service to align customer expectations with execution and commercial objectives.