Director, Product Management (IC role)

Salt Digital Recruitment; Austin (TX); On-site; USD 120,000 - 160,000; Full time

Job summary

Salt Digital Recruitment is seeking a Director of Product Management in Austin, Texas, to lead the strategy and success of a customer experience platform combining hardware and software for retail fueling and EV charging. This role requires strong leadership in product strategy, market insight, and collaboration with cross-functional teams.

The ideal candidate must have 8-10 years of product management experience, preferably in technology-driven solutions, and be adept in stakeholder management and product innovation.

Qualifications

• 8–10+ years of product management experience in software, hardware, or connected platform solutions.
• Experience leading product strategy for customer-facing platforms.
• Proven ability to work in fast-paced environments and manage cross-functional teams.

Responsibilities

• Define overall product strategy and roadmap.
• Identify new market opportunities and align product initiatives.
• Own portfolio performance, managing revenue growth and pricing strategy.
• Conduct market research and gather customer insights.
• Manage the full product lifecycle from concept to launch.

Skills

Product management experience

Strategic thinking

Stakeholder management

Market research

Cross-functional team leadership

Education

Bachelor's degree or equivalent experience

Job description

We are partnering with a global technology and equipment company serving the retail and commercial fueling industry to hire a Director of Product Management for a highly visible customer experience platform.

This role will lead the strategy, roadmap, and commercial success of a next‑generation platform that combines software with integrated hardware to enhance customer experiences across fueling and emerging EV charging environments.

The Director of Product Management will guide the product portfolio from ideation through commercialization and lifecycle management, ensuring alignment with customer needs and business objectives.

This role requires a strong blend of market insight, business strategy, and technical understanding while working closely with engineering, sales, marketing, and operations teams.

As Director of Product Management, you will define the product vision and roadmap for a portfolio of digital and hardware‑enabled solutions designed for retail fueling and mobility environments. You will collaborate with cross‑functional teams across engineering, sales, marketing, and manufacturing to deliver innovative solutions that drive revenue growth, increase market share, and enhance customer experience. This is a strategic leadership role responsible for shaping product direction while also ensuring strong execution and commercial performance.

Key Responsibilities

• Define the overall product strategy and roadmap for a customer experience platform and related applications across fueling and EV charging environments.
• Identify new market opportunities and align product initiatives with revenue and profitability goals.
• Own portfolio performance, including revenue growth, pricing strategy, and margin management.
• Conduct market research and gather customer insights to inform product development and positioning.
• Establish strong relationships with key customer accounts and industry stakeholders to capture Voice of Customer insights.
• Manage the full product lifecycle from concept through launch and end‑of‑life planning.
• Partner closely with sales teams on forecasting, competitive positioning, and win/loss analysis.
• Collaborate cross‑functionally with engineering, operations, and manufacturing to ensure successful product delivery.
• Monitor product performance metrics including revenue, profitability, adoption, and operational quality.
• Lead competitive benchmarking and market positioning efforts.
• Support key customer engagements including product demonstrations, presentations, and strategic discussions.
• Partner with marketing to develop product messaging, content, and go‑to‑market materials.

Candidate Profile

• 8–10+ years of product management experience, ideally across software, hardware, or connected platform solutions.
• Experience leading product strategy for customer‑facing platforms or technology‑driven solutions.
• Industry experience within retail fueling, mobility technology, energy infrastructure, or industrial IoT is beneficial but not required.
• Demonstrated success driving product innovation, revenue growth, and market adoption.
• Experience partnering with commercial sales teams and managing multiple sales channels.
• Proven ability to work in fast‑paced environments and lead cross‑functional teams.
• Strong strategic thinking, communication, and stakeholder management skills.
• Bachelor's degree required or equivalent experience.

Salt is acting as an Employment Agency in relation to this vacancy.