Director, Product Management – Conversational Intelligence

We Love AI Jobs; Seattle, Northern (WA, KY); Hybrid; USD 210,000 - 260,000; Full time

Job summary

Outreach, a leading AI-powered revenue platform, seeks a Director of Product Management to own strategy for conversation intelligence, voice, meeting intelligence, and dialing. You will drive AI-native experiences, collaborate with engineering and data science, and lead multiple product teams to deliver measurable impact on customer conversations and sales outcomes.

You will guide roadmap decisions, partner with marketing, and mentor managers while shaping a high-velocity, outcomes-driven

Qualifications

• 8+ years building software with ownership of prioritization, trade-offs, and timelines.
• 2+ years managing product teams.
• Experience building conversation intelligence, voice, or dialing products.
• Familiarity with VoIP and telephony infrastructure, speech-to-text and NLP pipelines.
• Strong cross-functional collaboration, influence, and communication skills.

Responsibilities

• Define and own product strategy for meeting intelligence, conversation intelligence, voice, and dialing.
• Deliver AI-native experiences and workflows, building on the latest model and technology advances.
• Ship AI/ML features with engineering, data science, and design teams that turn conversations into agentic actions.
• Lead discovery and roadmap sessions with key prospects and customers.
• Lead and develop a team of product managers across multiple scrum teams.

Skills

Conversation intelligence

Voice and dialing products

VoIP infrastructure

Speech-to-text

NLP pipelines

Real-time audio/video processing

AI/ML product development

B2B SaaS product management

Education

Bachelor's degree

MBA or related graduate degree

Job description

# Director, Product Management – Conversational IntelligenceOutreachSeattle, WA (Hybrid)Full-time$210,000 – $260,004 / yearUpload your resume once and Scout applies for youApply with ScoutShare this job:LinkedInXSave imageThis director will set product strategy for Outreach’s conversation intelligence, voice, meeting intelligence, and dialing products. The role leads product managers and partners with engineering, data science, design, customers, and marketing to turn conversations into coaching and sales actions.* Permanent* Hybrid* 8+ years; 2+ years managing product teams* Bachelor's Degree required; MBA or related graduate degree p### Skills and expertiseConversation intelligenceVoice and dialing productsVoIP and telephony infrastructureSpeech-to-textNLP pipelinesReal-time audio and video processingAI/ML product developmentB2B SaaS product management### Key responsibilities* Own product strategy for meeting intelligence, conversation intelligence, voice, and dialing.* Ship AI and ML features with engineering, data science, and design teams.* Lead and develop product managers across multiple scrum teams.## How this job comparesCompared with 68 open director product jobs on October 10, 2026.Pay: This job pays $210K to $260K a year. The 35 open director product jobs that publish US pay start at $221K on average, so this job starts in line with them.Similar open jobs: We Love AI Jobs lists 68 open director product jobs at 42 companies.Remote work: This job is hybrid. 27 of the 68 director product jobs (40%) are remote.AI in this role: High. AI is the core of the work: building, training or deploying AI systems. AI-native experiences and AI/ML features are central to the product strategy and daily work. The role turns customer conversations into agentic actions and coaching.## Full descriptionAbout OutreachOutreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few.The TeamOutreach is the agentic revenue platform built for modern go-to-market teams. We help revenue organizations run their entire sales motion, from first touch to closed deal to post sales, inside a single platform that goes beyond insights and delivers actions to sellers to move deals and revenue forward.Conversation, voice, and meeting intelligence sit at the center of that motion. Every customer conversation generates signal. Outreach captures that signal and turns it into action: real-time coaching for reps, automatic follow-ups, and the deal and pipeline intelligence leaders need to know where to focus, what to fix, and how to improve. Reps close more. Leaders lead better. The conversation is where it starts.The RoleThis leader will own product strategy and execution across conversation intelligence, voice, meeting intelligence, and dialing. The mission is to transform every customer conversation into agentic action: coaching reps in the moment, accelerating deals, and giving leaders a clear, data-driven view of where to invest their time and how to improve their team performance and sales strategy.This role sits at the intersection of AI and data, voice and video, to deliver real-time coaching and actions. It requires a sharp point of view on both seller and sales leadership personas, and a track record of building product that changes how teams work, not just how they report.Your Daily Adventures Will Include• Define and own the product strategy for meeting intelligence, conversation intelligence, voice, and dialing• Deliver AI-native experiences and workflows, building on the latest model and technology advancements• Ship AI and ML features with world-class engineering, data science, and design teams that turn conversations into agentic actions• Lead discovery and roadmap sessions with key prospects and customers• Lead and develop a team of accomplished product managers, driving strategy across multiple scrum teams, enabling high performance, and championing strong processes and best practices• Partner with product marketing to build enablement and positioning, thought leadership on agentic execution for go-to-market teams• Build deep understanding of customer feedback and product stickiness to inform prioritization and long-term betsOur Vision of You• 8+ years building great software with ownership of prioritization, trade-offs, and timelines; 2+ years managing product teams• Experience building conversation intelligence, voice, or dialing products preferred, including familiarity with VoIP and telephony infrastructure, speech-to-text and NLP pipelines, real-time audio and video processing• Proven ability to define long-term strategy while driving near-term product impact in fast-paced, entrepreneurial environments• Deep understanding of customer needs with strong drive to solve hard problems and demonstrated technical credibility with engineering teams• Strong cross-functional collaboration, influence, and communication skills with the ability to create clarity in complex, ambiguous domains• Bachelor's degree required; MBA or related graduate degree preferred• Prior B2B SaaS product experience#LI-JM1