Director, Product Management

helium10; United States; Remote; USD 190,000 - 220,000; Full time

Benefits offered by this job

Flexible PTO

Holidays

Health insurance plans

Retirement matching

Parental leave

Volunteer time

Family-building and wellness support

Job summary

Helium 10 is seeking a Lead Product Manager to steer a portfolio serving online sellers and brands, expanding beyond marketplace selling into direct-to-consumer and multi-channel commerce with AI-enabled products.

You will define a sequenced roadmap, guide discovery through launch, and stay closely involved in day-to-day execution and customer research across the US and China teams.

Qualifications

• Extensive product management leadership experience in SaaS/e-commerce/data platforms.
• Proven track record launching products and delivering roadmaps across multiple teams.
• Strong understanding of marketplace and direct-to-consumer commerce, with prudent judgment on opportunities.
• Experience with AI- or ML-enabled products and distinguishing customer value from novelty.
• Skilled in customer discovery, qualitative research, and evidence-based decisions.
• Experience leading distributed teams across locations with analytics to measure outcomes.

Responsibilities

• Turn priorities into a multi-quarter roadmap and balance core work with growth opportunities.
• Run a structured pipeline for new products from discovery to pilots and launches.
• Guide product development for D2C and multi-channel commerce, including owned storefronts and retail channels.
• Assess AI-enabled opportunities and define adoption and quality measures.
• Lead customer interviews and advisory sessions; collaborate with marketing and sales to bring products to market.
• Set shared product practices, manage cadences, and coach teams across locations and time zones.

Skills

Senior leadership

Roadmap development

SaaS / data platform

Customer discovery

AI/ML products

Cross-functional leadership

SQL analytics

Tools

SQL

Job description

Role overview

Lead product management across a portfolio serving online sellers and brands, with a focus on expanding beyond marketplace selling into direct-to-consumer, multi-channel commerce, and AI-enabled products. You’ll set a sequenced roadmap and guide discovery through launch while remaining closely involved in day-to-day execution and customer research. The position leads product teams in the United States and China through a mix of direct management and management through a team lead.

Responsibilities

• Turn product priorities into a multi-quarter roadmap, balancing core platform work with growth opportunities and keeping delivery plans realistic.
• Run a structured pipeline for new products, from customer problem discovery and validation to prototypes, pilots, launches, or stopping ideas that lack evidence.
• Guide product development for direct-to-consumer and multi-channel commerce, including owned storefronts, retail marketplaces, search, and social channels.
• Assess AI-enabled opportunities and define measures for customer adoption and product quality.
• Lead customer interviews and advisory sessions, and work with marketing and sales partners to bring products to market.
• Set shared product practices, review requirements and specifications, manage operating cadences, and coach teams across locations and time zones.

Requirements

• Extensive product management experience, including senior leadership and direct management of product managers in a SaaS, e-commerce, or data platform setting.
• Track record launching new products or business lines and delivering roadmaps across multiple teams.
• Strong understanding of both marketplace and direct-to-consumer commerce, with sound judgment about product opportunities.
• Experience with AI- or machine-learning-enabled products and the ability to distinguish customer value from novelty.
• Skilled in customer discovery, qualitative research, and evidence-based product decisions.
• Experience leading distributed teams, working across engineering and design, and using analytics tools or SQL to measure product outcomes.

Benefits and work setup

• U.S.-based role with regular customer contact; teams span the United States and China.
• The listing gives a base salary range of $190,000–$220,000 USD and eligibility for an annual bonus.
• Benefits listed include flexible paid time off, holidays, health and insurance plans, retirement matching, parental leave, volunteer time, and family-building and wellness support.