Staff Product Manager, Shopping Experience

Remote; San Francisco (CA); Remote; USD 180,000 - 220,000; Full time

Benefits offered by this job

Remote work within United States

Compensation aligned to market data

Job summary

Remote is seeking a Staff Product Manager for Shopping Experience to lead the strategy and execution of consumer-facing digital experiences across web and mobile. You will own discovery, browse, and purchase journeys, partner with Design, Engineering, Data Science, and Merchandising, and evolve frontend systems with AI-driven personalization.

You will drive measurable improvements in conversion and retention while balancing priorities across surfaces and maintaining high UX standards.

Qualifications

• 10+ years of product management experience for consumer-facing web/mobile
• Strong collaboration with Design and Engineering to improve product quality
• Experience designing and running A/B tests with clear success metrics
• Technical understanding of frontend product systems and feature flags
• Ability to influence cross-functional teams and manage complex roadmaps

Responsibilities

• Own vision, strategy, roadmap and execution for web/mobile shopping and discovery
• Define consistent experience across home, search, collections, product tiles, cart and checkout
• Collaborate with Design and Engineering to launch and refine features
• Guide server-driven UI architecture balancing merchandising flexibility with consistency
• Lead experiments and use results to drive product decisions
• Ensure high UX standards and shared interface quality across platforms
• Coordinate with Personalization/AI teams to connect AI features to frontend experiences
• Improve browsing conversion, checkout completion and subscriber retention

Skills

Product management leadership

UX collaboration

A/B testing

Data-informed decisions

Frontend systems awareness

Job description

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Staff Product Manager, Shopping Experience based in the United States.

The Staff Product Manager, Shopping Experience will lead the strategy and execution of the consumer-facing digital experiences that help customers discover, explore, and purchase products. This role owns a broad range of high-traffic web and mobile surfaces, including the home screen, search, menus, collections, product details, cart, and checkout. You will shape a cohesive product vision that makes browsing intuitive, personalized, and engaging, even across a large and evolving catalog. Working closely with Design, Engineering, Data Science, and Merchandising, you will deliver impactful features and continuously improve the customer journey. You will also help evolve the underlying frontend systems and translate personalization and AI capabilities into useful customer experiences. This is a senior, cross-functional role with significant influence over product quality, conversion, order frequency, and customer retention.

Accountabilities:

• Own the product vision, strategy, roadmap, and execution across the full shopping and discovery experience on web and mobile.

• Define a consistent, scalable experience across home screens, search, menus, collections, product tiles and details, cart, checkout, and shared UI components.

• Partner with Design and Engineering to develop, launch, and refine features that make product discovery and purchasing easier and more engaging.

• Guide the product direction of server-driven UI architecture, balancing flexibility for merchandising teams with consistency and quality for customers.

• Lead experimentation across discovery and shopping surfaces, establishing clear metrics and using results to guide product decisions.

• Collaborate with Design to reduce friction, build customer confidence, and maintain high UX standards across platforms.

• Ensure the quality and consistency of shared interface components, including loading states, error screens, modals, and other core interactions.

• Work closely with the Personalization and AI product lead to connect intelligent recommendations and evolving AI capabilities with effective frontend experiences.

• Drive measurable improvements in browsing conversion, checkout completion, overall funnel performance, order frequency, and subscriber retention.

• Manage competing priorities across a broad product area while maintaining strategic alignment and clear accountability.

Requirements:

• 10+ years of product management experience, including substantial ownership of consumer-facing mobile and/or web products at scale.

• Demonstrated success leading discovery, browsing, search, or shopping experiences, preferably within a marketplace or catalog-driven business.

• Strong consumer UX instincts and a proven ability to partner closely with design teams to improve product quality.

• Technical understanding of frontend product systems, including component libraries, server-driven UI, and feature flags.

• Ability to work effectively with frontend engineers and understand how architectural decisions affect the customer experience.

• Experience designing and running A/B tests, defining success metrics, and making data-informed decisions in ambiguous environments.

• Proven ability to manage complex roadmaps spanning multiple product surfaces and competing priorities.

• Excellent communication and stakeholder-management skills, with the ability to influence Design, Engineering, and business teams.

• Collaborative, adaptable, and low-ego approach to shared ownership across adjacent product areas.

• Strong strategic thinking combined with attention to execution details and a focus on measurable outcomes.

Benefits:

• Salary range: $180,000–$220,000 USD.

• Final compensation is determined by experience, knowledge, skills, abilities, internal equity, and relevant market data.

• The position is listed as remote within the United States.