Director, Product

Consumer Reports; New York (NY); Hybrid; USD 200,000 - 220,000; Full time

Job summary

Join a leading non-profit as the Director of Product Development, focusing on innovative consumer solutions. Lead a dynamic team to identify market needs and develop impactful products. Enjoy a hybrid work model and comprehensive benefits while contributing to a mission-driven organization.

Benefits

Behavioral health coverage

Unlimited sick days

Family planning benefits

401K match

Qualifications

• 10+ years of product management experience, preferably in tech.
• Proven track record of launching digital solutions.

Responsibilities

• Lead product ideation and collaborate with cross-functional teams.
• Oversee end-to-end product development from requirements to launch.
• Establish KPIs and metrics to measure success.

Skills

Leadership

Product Management

Market Research

Data Analysis

Agile Methodologies

Education

Bachelor's degree

Master's degree or MBA

Job description

Job Locations: US-New York
ID: 5391
Category: New Products and Services

OVERVIEW

The CR New Ventures team creates and iterates on products that solve thorny consumer problems and develop profitable new revenue streams for Consumer Reports. Working on the New Ventures team feels a lot like a startup—we're a small, nimble, collaborative, and creative team dedicated to impact. We also work regular hours and offer the stability of working for an established non-profit. We respect work-life balance, offer flexible remote work, and work on a double bottom line—generating impact and revenue. An example of our consumer-centric product is our Webby-nominated all-in-one home maintenance app.

The Director of Product Development focuses on new and adjacent opportunities for CR and is responsible for leading the discovery, development, and execution of new product concepts from inception to launch, aiming to expand CR’s reach and diversify revenue streams.

This is a hybrid position under our CRFlex program, eligible for remote work up to 50-60%. Candidates must reside within 75 miles of our main office locations (New York, NY; Yonkers, NY; Washington DC; Colchester, CT).

HOW YOU'LL MAKE AN IMPACT

By strategically identifying unmet consumer needs and leading multidisciplinary teams to test, learn, and develop new solutions, you will enable us to bring more mission-aligned products and services to market faster.

• Define and communicate a compelling vision for new products/services aligning with the company's mission, target markets, and objectives.
• Lead opportunity teams to assess and vet high-priority concepts for financial viability, operational feasibility, and consumer appeal. Develop a pipeline of problem spaces and jobs-to-be-done, and shelve ideas that cannot be validated.
• Identify market trends, customer needs, and untapped opportunities through data and industry insights to inform product decisions.
• Lead product ideation and collaborate with cross-functional teams to validate concepts, assess feasibility, and create product roadmaps.
• Design business and go-to-market plans and help develop and implement market pilots.
• Oversee end-to-end product development, from defining requirements to managing design and engineering efforts.
• Foster a culture of continuous improvement and agile development.
• Collaborate with stakeholders to gain support and secure resources for new initiatives.
• Establish KPIs and metrics to measure success, track performance, and inform improvements.
• Develop and manage a high-performing product team, promoting a collaborative and innovative environment.

ABOUT YOU

You’ll Be Highly Rated If:

• Hold a Bachelor's degree in a relevant field and have 10+ years of product management experience, preferably in tech.
• Have a proven track record of launching digital solutions; experience in home or home services is a plus.
• Demonstrate strong leadership and team management skills, including managing product managers.
• Possess expertise across the entire product lifecycle and experience with multiple platforms.
• Are skilled in market research, competitive analysis, and user-centered design principles.
• Proficient in data analysis, agile methodologies, and have basic technical knowledge.
• Understand financial aspects like budgeting and revenue forecasting.

You'll be one of our top candidates if you have experience serving homeowners, creating new opportunities in established organizations, or hold a master's degree or MBA.

WHO WE ARE

Consumer Reports is an independent, nonprofit organization committed to a fair marketplace. Our team investigates and advocates for safer products, a healthier environment, and equitable services, leveraging an evidence-based approach.

We offer comprehensive benefits from day one, including behavioral health coverage, unlimited sick days, family planning benefits, and a 401K match. Learn more about our benefits and commitment to a just workplace.

FAIR PAY & A JUST WORKPLACE

We are committed to fair, transparent, and competitive pay. The target salary range for this role is $200k to $220k, influenced by experience and skills. We value diversity and inclusion and encourage applicants from underrepresented communities.

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