Director, Platform Engineering - AI-Driven Content Studio

Avalara, Inc.; Northern (KY); On-site; USD 200,000 - 300,000; Full time

Job summary

Avalara, Inc. is building the Agentic Content Studio Platform (ACSP) to source, validate, and consume global tax content.

The Director of Engineering, Agentic Content Engineering, will lead strategy, architecture, and delivery for ACSP, expanding domains and driving AI-assisted workflows while ensuring reliability and governance. You will partner with Product, Content Research, Applied AI, Architecture, and business stakeholders to align platform investments with priorities and scale the

Responsibilities

• Define and execute the engineering vision, architecture, and delivery roadmap for the Agentic Content Studio Platform.
• Build scalable platform capabilities that support onboarding and maintenance of global compliance content across multiple domains.
• Lead development of AI-assisted workflows that automate sourcing, extraction, transformation, validation, and maintenance of content.
• Establish reliable human-in-the-loop operating models that combine AI-driven automation with researcher review and oversight.
• Design secure, observable, and resilient platform services spanning orchestration, APIs, workflow automation, integrations, and content systems.
• Enable downstream products and services such as AvaTax, ATC, and ATR to interact with platform capabilities through modern integration interfaces, including MCP where appropriate.
• Define measurable engineering and operational metrics tied to platform reliability, quality, productivity, adoption, and business impact.
• Partner closely with Product, Content Research, Applied AI, Architecture, and business stakeholders to align platform investments with company priorities.
• Build and develop a high-performing engineering organization with strong technical depth, accountability, and execution discipline.
• Drive pragmatic adoption of AI across engineering workflows, planning, delivery operations, observability, and decision-making processes.
• Ensure governance, security, and responsible AI practices are incorporated into platform design and operational processes.

Job description

Avalara, Inc. is building the Agentic Content Studio Platform (ACSP) to source, validate, and consume global tax content.

The Director of Engineering, Agentic Content Engineering, will lead strategy, architecture, and delivery for ACSP, expanding domains and driving AI-assisted workflows while ensuring reliability and governance. You will partner with Product, Content Research, Applied AI, Architecture, and business stakeholders to align platform investments with priorities and scale the